Experienced with ophthalmic procedures and patient care. Utilizes diagnostic equipment and techniques to assist in comprehensive eye examinations. Knowledge of patient communication and clinical procedures ensures efficient and effective support for ophthalmologists.
Overview
7
7
years of professional experience
Work History
Ophthalmic Technician
California Retina Associates
06.2022 - 08.2024
Applied eye medications and drops to dilate pupils in preparation for examinations.
Performed thorough medical history assessments as part of the pre-examination process for new patients.
Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
Improved patient satisfaction by providing efficient and accurate diagnostic testing.
Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
Improved early detection of eye diseases by skillfully conducting retinal imaging, facilitating timely intervention.
Supervisor/Shift Supervisor, Rx
CVS Health
07.2021 - 07.2022
Perform work as directed in order to prepare for future supervisory responsibilities, complete basic operations and management skills training, and also learns about key aspects of the business
Monitored employee productivity to provide constructive feedback and coaching
Responded to customer questions regarding products, prices and availability
Coordinated employee schedules according to shift changes and availability
Complied with company policies, objectives and communication goals
Established and enforced clear goals to keep employees working collaboratively
Provided ongoing training to address staff needs
Planned and managed resources to consistently meet production, quality and cost goals
Assisted upper management with daily operations to meet standards of service and quality
Checked prescriptions for proper contents and labeling
Consulted with patients to explain medication use, side effects and dosage directions as prescribed
Compounded, packaged, labeled and dispensed medications
Volunteer
UCSD Medical Center
01.2018 - 06.2018
I comply to nurses request for example taking blood samples down to the lab, completing nutrition request for patients and guiding visitors to where they need to go
Collaborated with others by contributing time, effort and talent to advance needs or further missions
Adhered to strict confidentiality policies in regard to personal and financial data
Sorted mail and answered phone calls to assist with administrative needs
Followed directions from supervisors and completed tasks within appropriate timeframe
Greeted guests and offered assistance in finding specific departments or personnel
Offered support and assistance to community members
Held care conferences with residents and families to review resident health and condition
Engaged in crisis intervention procedures to prevent or facilitate hospitalization
Patient Service Specialist at Northern California Retina Vitreous AssociatesPatient Service Specialist at Northern California Retina Vitreous Associates
Program Manager, Dissemination and Implementation at Scripps Whittier Diabetes Institute- Scripps HealthProgram Manager, Dissemination and Implementation at Scripps Whittier Diabetes Institute- Scripps Health