Samantha Alvarado
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Ophthalmic Technician
Dr. Javier F. Perez
10815 Dylan Loren Circle
01.2024 - Current
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Verified insurance coverage and obtained pre-authorizations.
Optometry Technician
Dr. Jeri D, Graham O.D., P.A.
Casselberry, Florida
02.2022 - 12.2023
- Trained first-time contact wearers on insertion and removal of lenses.
- Followed up on unpaid insurance claims, outstanding customer balances and other financial discrepancies.
- Assisted optometrist with diagnostic tests such as refraction, contact keratometry and slit lamp examinations.
Optometry Technician
Dr. Byron W. Leeds O.D., P.A
Orlando, Florida
08.2019 - 03.2022
- Trained first-time contact wearers on insertion and removal of lenses.
- Followed up on unpaid insurance claims, outstanding customer balances and other financial discrepancies.
- Streamlined office operations by managing appointment scheduling and updating patient records.
- Assisted optometrist with diagnostic tests such as refraction, contact keratometry and slit lamp examinations.
Education
Bachelor of Arts - Legal Studies
University of Central Florida
Orlando, FL12.2024
Skills
- Direct Patient Care
- Patient Education
- Customer Service
- EHR systems expertise
- Microsoft Office
- Exam Prep
- Medical History Collection
- Telephone Skills
- Money Handling
- Patient Care
- Surgical Knowledge
- Insurance Verification
Volunteer Experience
08/01/16, Present, Dancer, Children's Miracle Network, Orlando, FL
Languages
Spanish
Full Professional
Timeline
Ophthalmic Technician
Dr. Javier F. Perez
01.2024 - Current
Optometry Technician
Dr. Jeri D, Graham O.D., P.A.
02.2022 - 12.2023
Optometry Technician
Dr. Byron W. Leeds O.D., P.A
08.2019 - 03.2022
Bachelor of Arts - Legal Studies
University of Central Florida