Litel Okwuosha
Administrative Assistant
Raleigh,NC
Summary
Dynamic administrative professional with a proven track record. Energetic and Motivated excelling in organization and customer service. Adept at data entry and maintaining confidentiality. Recognized for fostering teamwork and effectively managing sensitive information, I bring strong communication skills and a commitment to excellence in every task.
Overview
10
10
years of professional experience
Work History
Merchandise Associate
TJX Companies
10.2023 - Current
- Greeting customers and welcoming them in.
- Supported customer service initiatives by addressing inquiries and providing product information.
- Collaborated with team associates in recovery of merchandise throughout the day.
- Engaged with team members to maintain organized merchandise displays and store layout.
- Organized store merchandise racks by size, style, and color.
- Learned safety protocols and best practices for handling merchandise in a retail environment.
Administrative Specialist
DHHS NC Regulations
02.2024 - 05.2024
- Coordinated daily administrative tasks to enhance office efficiency.
- Managed correspondence and documentation, maintaining high volume of employee files and supported HR requirements.
- Implemented filing systems that streamlined document retrieval processes.
- Performed data entry from paper sources into company databases.
- Conduct quality check on data to ensure it's integrity.
- Prepped and Archived records to be sent to retention for storage.
- Collaborated with team members on special projects, fostering teamwork and achieving project goals efficiently.
Administrative Associate
DHHS NC Communicable Disease
03.2023 - 08.2023
- Coordinated administrative tasks to ensure efficient office operations.
- Developed and maintained filing systems to improve document retrieval efficiency.
- Manage large volumes of files and archived according to retention schedule.
- Key responsibilities include filing documents, managing filing systems retrieving files upon request, and handling sensitive information with confidentiality.
- Researched and categorize single documents into appropriate file for easy retrieval.
- Processed and opened mail, date stamp, copy and scan mail to be uploaded in shared spreadsheet.
- Maintained confidentiality on highly sensitive information.
- Ability to facilitate the flow of work and coordinate office support activities with other staff; and the ability to maintain internal and external contacts for work
Administrative Specialist 1
DHHS-RJ Blackley Alcohol and Drug Center
10.2021 - 03.2023
- Provided direct support to the Program Director.
- Filed documents into appropriate medical charts for easy retrieval on a daily basis.
- Monitored and tracked patient daily activities and inputted results from paper source into company shared spreadsheet.
- Maintained supplies inventory for the programming dept by checking stock to determine inventory level and placing orders when inventory runs low.
- Provided reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Administrative
Manpower Temporary Services
02.2016 - 06.2020
- Streamlined office processes, enhancing productivity and workflow efficiency across departments.
- Oversaw incoming mail, signed for incoming packages, time-stamped and dated gifts applications.
- Mailed out rejected or not eligible gift forms to donors and institutions
- Performed data entry.
- Monitored databases for incoming invoices to be printed and mailed out
- Assisted with special project.
Education
Associate of Arts - Early Childhood Education
Kaplan University-Online
Iowa, LA03-2013
Skills
- Customer Service
- Communication Skills
- Organization
- Data Entry
- Microsoft word, Access, Excel
Timeline
Administrative Specialist
DHHS NC Regulations
02.2024 - 05.2024
Merchandise Associate
TJX Companies
10.2023 - Current
Administrative Associate
DHHS NC Communicable Disease
03.2023 - 08.2023
Administrative Specialist 1
DHHS-RJ Blackley Alcohol and Drug Center
10.2021 - 03.2023
Administrative
Manpower Temporary Services
02.2016 - 06.2020
Associate of Arts - Early Childhood Education
Kaplan University-Online
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