Litsy Rodriguez
Miami,Florida
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Marketing position. Ready to help achieve company goals.
Overview
4
4
years of professional experience
Work History
Salesperson
Dekogarley Group Corp
05.2021 - Current
- Communicated with clients through the phone
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Utilized CRM software to manage contacts, track progress, and analyze performance metrics.
- Worked to build relationships with customers and built potential for additional sales.
- Logged reports, expenses, receipts, and sales in company database.
- Improved customer service and telecommunication skills to build lasting relationships.
- Introduced new products on the market
- Applied telemarketing skills through sales
- Worked with QuickBooks Enterprise System to update invoices of clients
- Inform new sales and payment plans for purchases
- Leadership
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
President of SGA
Student Government Association, SGA
06.2020 - 05.2021
- Promoted new ideas to students
- Handled events and meeting to address issues
- Informed new rules and regulations
Education
Bachelor of Business Administration - Marketing
Florida International University
Associates in Arts Degree -
Doral College
Skills
- Proficient in Microsoft Office, Word, Excel, & PowerPoint
- Networking
- Customer Care
- Active listening
- Social selling
- Client Service
- Customer Service
- Sales Expertise
- Telemarketing
- Digital Media
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Salesperson
Dekogarley Group Corp
05.2021 - Current
President of SGA
Student Government Association, SGA
06.2020 - 05.2021
Bachelor of Business Administration - Marketing
Florida International University
Associates in Arts Degree -
Doral College
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