Litza Posada
Oklahoma City,OK
Summary
Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Team Leader
Hobby Lobby Warehouse
Oklahoma City, Oklahoma
10.2018 - Current
- Supervised daily operations and managed team workflow in fast-paced warehouse environment.
- Trained new employees on safety protocols and operational procedures.
- Coordinated inventory management and ensured stock accuracy throughout the facility.
- Resolved team conflicts and promoted a positive work atmosphere among staff members.
- Delegated daily tasks to team members to optimize group productivity.
Cashier
Tuesday Morning
Edmond , OK
03.2017 - 10.2018
- Processed customer transactions efficiently at retail store.
- Maintained accurate cash drawer and balanced daily sales.
- Assisted customers with product inquiries and store navigation.
- Handled returns and exchanges according to store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of store promotions and product details.
- Assisted customers with inquiries and provided excellent service.
Education
Oklahoma City Community College
Oklahoma City, OK 08.2023 - 08.2025
Skills
- Team leadership
- Conflict resolution
- Time management
- Mentoring
- Problem-solving
- Teamwork and collaboration
- Team motivation
- Customer service
- Employee training
Languages
English
Full Professional
Spanish
Full Professional
Certification
- ACT WORKkEYS.
References
- Paul Marroquin- 405-2554462
Timeline
Oklahoma City Community College
08.2023 - 08.2025
Team Leader
Hobby Lobby Warehouse
10.2018 - Current
Cashier
Tuesday Morning
03.2017 - 10.2018
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