Litzi Monzon-Ruiz
Houston,TX
Summary
Dynamic server with extensive experience in fast-paced restaurant settings, recognized for delivering exceptional guest service and fostering collaborative team environments. Proficient in order and payment processing, adept at upselling techniques, and maintaining pristine dining areas. Committed to elevating customer satisfaction through memorable dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Lazy Dog Restaurant & Bar
Houston, TX
02.2024 - Current
- Maintained high levels of customer happiness with exceptional support.
- Handled questions and concerns promptly.
- Guaranteed courteous, quick, and efficient service for guests.
- Worked alongside restaurant staff to maintain operational efficiency.
Server
The Cheesecake Factory
Houston, TX
02.2023 - 09.2024
- Interacted with guests, resolved queries and promoted specials for enhanced revenue.
- Enhanced customer loyalty by delivering outstanding service.
- Educated staff in best practices for operational efficiency.
Shift Laeder
Dickeys BBQ Pit
Houston, TX
06.2021 - 02.2022
- Provided thorough training to ensure proper job performance.
- Evaluated workforce compliance with internal regulations.
- Monitored stock levels to manage inventory.
Education
Associate of Science - Health Professions
Houston Community College
Houston, TX05-2024
Skills
- Effective Team Collaboration
- Shift management
- High-Quality Customer Care
- Professional Demeanor
- Performance Enhancement
- Guest engagement
- Service prioritization
- Cooperative Team Participant
Certification
- BLS Certificate
- Food Handlers Certificate
- TABC
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Server
Lazy Dog Restaurant & Bar
02.2024 - Current
Server
The Cheesecake Factory
02.2023 - 09.2024
Shift Laeder
Dickeys BBQ Pit
06.2021 - 02.2022
- BLS Certificate
- Food Handlers Certificate
- TABC
Associate of Science - Health Professions
Houston Community College
Similar Profiles
Nicandra SantillanNicandra Santillan
Food Runner at Lazy Dog Restaurant & BarFood Runner at Lazy Dog Restaurant & Bar
Bryce PhillipsBryce Phillips
Host at Lazy Dog Restaurant & BarHost at Lazy Dog Restaurant & Bar
Courtney TaylorCourtney Taylor
Server Trainer at Lazy Dog Restaurant & BarServer Trainer at Lazy Dog Restaurant & Bar