Proactive team member with experience in fast-paced environments, excelling in customer service and cash management. Demonstrated ability to adapt quickly and collaborate effectively, ensuring operational efficiency and satisfaction.
Work History
Gas Station Team Member
2 Years 3 Months
Nouria Energy | 05.2024 - Current
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Operated fuel pumps and ensured compliance with safety regulations during transactions.
Maintained cleanliness and organization of sales floor, fueling area, and convenience store.
Assisted in inventory management by restocking shelves and monitoring product levels.
Processed cash and credit transactions accurately using point-of-sale systems.
Collaborated with team members to improve overall productivity and efficiency within the gas station.
Utilized strong problem-solving skills in order to address customer complaints or issues effectively, ensuring satisfaction while maintaining professionalism throughout the interaction.
Operated cash register to record transactions accurately and efficiently.
Completed shift change procedures diligently, ensuring seamless handover between team members.
Bagger
1 Year 6 Months
Market Basket | 07.2022 - 01.2024
Assisted customers with bagging groceries efficiently and accurately.
Maintained cleanliness and organization of checkout area to enhance shopping experience.
Adapted quickly to changes in store policies and procedures for optimal service delivery.
Collaborated with team members to streamline bagging processes during peak hours.
Implemented best practices for handling fragile items, reducing damage incidents.
Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
Education
High School Diploma
Bunker Hill Community College | Charlestown, MA | 08.2026