Litzi Rodriguez
Aurora,IL
Summary
Dynamic Store Manager with a proven track record at Windsor Fashions, excelling in customer service and team leadership. Enhanced customer satisfaction through effective training and innovative merchandising strategies, resulting in increased sales. Skilled in inventory control and fostering strong relationships, creating a motivated and high-performing team environment.
Overview
4
4
years of professional experience
Work History
Store Manager
Windsor Fashions
04.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees..
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard policies and practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Sales Associate
Discovery Clothing
06.2021 - 12.2021
- Maintained organized racks and shelves to attract customer attention and engagement.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Associate Of Applied Science - Diagnostic Medical Imaging Sonography
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Waubonsie Valley High School
Aurora, IL05.2022
Skills
- Customer service
- Multitasking and organization
- Training and mentoring
- Team leadership and coaching
- Inventory control
- Store merchandising
- Relationship building and management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Discovery Clothing
06.2021 - 12.2021
Store Manager
Windsor Fashions
04.2021 - Current
Associate Of Applied Science - Diagnostic Medical Imaging Sonography
College of DuPage
High School Diploma -
Waubonsie Valley High School
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