Litzia Castro
Pemberton,NJ
Overview
2
2
years of professional experience
Work History
Salon Assistant
Lotus Hair Salon
Marlton, NJ
09.2024 - 06.2025
- Greeted customers and provided exceptional customer service, while also creating a welcoming atmosphere.
- Provided shampooing services to clients including scalp treatments and conditioning treatments.
- Maintained cleanliness of salon by sweeping floors, wiping down surfaces, and organizing supplies.
- Adhered to safety guidelines when handling chemicals and dyes during hair color and treatment processes.
- Displayed excellent organizational skills when stocking shelves with retail products and merchandise.
- Assisted stylists in performing color services such as highlighting, coloring, toning, bleaching.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Shampooed customers before haircuts and answered basic questions about services and products to promote customer loyalty.
Beauty Consultant
JCPenney
Cherry Hill, NJ
02.2024 - 08.2024
- Assisted customers in selecting products, based on their individual needs and preferences.
- Utilized point-of-sale systems to process payments accurately and efficiently.
- Ensured all equipment was clean and sanitized between uses for safety reasons.
- Maintained an organized workspace that was free from clutter.
- Conducted skin analysis to determine customer's skin type and recommend suitable skincare treatments.
- Educated customers on proper application techniques for cosmetics products.
- Responded promptly to customer inquiries regarding product availability or pricing information via phone or email communication channels.
- Communicated effectively with colleagues in order to ensure smooth operations within the store.
- Applied makeup to clientele to cover imperfections and create new looks.
Restaurant Waitress
El Maricachi Loco
Columbus , NJ
06.2023 - 01.2024
- Greeted customers as they entered the restaurant and provided them with menus.
- Answered questions about menu items in detail, providing accurate information regarding ingredients used.
- Performed opening and closing duties such as restocking supplies and cleaning work areas prior to leaving shift.
- Brought food to tables in a timely manner, ensuring that all dishes were served hot and at correct temperatures.
- Cleared dirty dishes from tables promptly, resetting table settings for new guests quickly and efficiently.
- Resolved customer complaints professionally while maintaining positive attitude towards guests throughout dining experience.
- Assisted other waitstaff members during peak hours, helping to serve additional customers when needed.
Education
Licensed Cosmetologist - Cosmetology #32WG08517700
Empire Beauty School
Cherry Hill, NJ05-2024
High School Diploma -
Northern Burlington Regional County High School
Mansfield, NJ06-2023
Skills
- Customer service
- Time management
- Organizational skills
- Ability to multitask
- Adaptability
- Attention to detail
- Teamwork Skills
Timeline
Salon Assistant
Lotus Hair Salon
09.2024 - 06.2025
Beauty Consultant
JCPenney
02.2024 - 08.2024
Restaurant Waitress
El Maricachi Loco
06.2023 - 01.2024
Licensed Cosmetologist - Cosmetology #32WG08517700
Empire Beauty School
High School Diploma -
Northern Burlington Regional County High School
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