Litzy Arteaga

• Maintain quality and safety standards in area of responsibility by insurance associates are trained on logistics and company, policies, standard and procedures; monitoring associate, compliance to policies and procedures; distributing and maintaining procedures, and supporting documentation.
• Monitor and manage productivity of area of responsibility by preparing, reviewing, and or analyzing business reports.
• Dispatch drivers by identifying drivers needed to meet inbound and outbound, low delivery schedules; and follow dispatch procedures, and regulations.
• Identify associate, customer, and or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
• Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating work loads in order to achieve facility goals.
• Streamlined logistics operations for increased productivity with effective communication and coordination among team members.
• Managed complex projects involving multiple stakeholders to ensure seamless execution of end-to-end logistics operations related to large-scale events or seasonal surges in demand.

• Optimized candidate sourcing strategies by leveraging online job boards, social media platforms, and industry-specific forums.
• Collaborated closely with operations teams to understand staffing needs and calibrate recruitment efforts accordingly.
• Implemented an efficient tracking system for monitoring the progress of applicants throughout the hiring process.
• Provided regular updates to management regarding the status of driver recruitment efforts, highlighting successes and areas for improvement.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
• Developed recruiting strategies to identify qualified candidates and build network.

● Communicate with driver applicants, managers/personnel, external employers, references and government agencies as needed to facilitate the background screening, including informing drivers when they qualify/do not qualify.

● Order and review driving employment history and other consumer reports.

● Review and update applications as needed with information verified throughout the screening process.

● Calculate and qualify experience as well as safety to ensure applicants meet Company and DOT hiring standards.

● Communicate with Service Center personnel and/or operations regarding applicants before and during hiring process