Litzy Cruz Acevedo
Hyattsville,MD
Summary
Reliable and compassionate with positive attitude and dedication to patient care. Knowledge in blood collection techniques and specimen handling, with proficiency in utilizing phlebotomy equipment. Committed to ensuring accurate and safe blood draws to support effective diagnostic processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
11.2023 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Assisted in training new crew members on procedures and best practices for quality service delivery.
- Implemented suggestions for improving service speed, resulting in enhanced customer experience during busy shifts.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Bladensburg High School
Bladensburg, MD05-2025
Skills
- Venipuncture & Capillary Blood Collection
- Patient Care, Comfort & Communication
- Multitasking and organization
- Specimen Identification & Safety protocol
- Patient Intake, Assessment & Documentation
- Specimen Labeling, Processing & Transport
- Equipment Sterilization & Maintenance
Certification
- First Aid/CPR Certified
- National Phlebotomy Certification Examination ( NPCE ) 2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
McDonald's
11.2023 - Current
High School Diploma -
Bladensburg High School