Litzy Gallo

• Delivered energetic responses to customers in-facility and by telephone, going above and beyond to serve needs.

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• Volunteered for extra shifts during holidays and other busy periods if necessary
• Performed cash, card, and check transactions to complete customer purchases.
• Sold memberships to new customers.
• Conducted facility tours and provided information and directions.
• Greeted customers and offered them assistance.
• Performed constant daily inspections, checking for needed supplies and basic cleaning

• Answered guest questions and promoted special products.
• Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
• Cleaned and maintained picnic areas and building grounds to provide clean and attractive environment for customers.
• Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
• Processed orders and sent to kitchen employees for preparation.
• Answered customers' questions, recommended items, and recorded order information.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.