Litzy Juarez
Summary
Experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Achieved notable improvements in operational efficiency and safety standards, demonstrating a strong focus on results and attention to detail. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
6
6
years of professional experience
Work History
Lead Coordinator
Pink Lily Productions
01.2022 - 09.2024
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Prioritized competing deadlines effectively in a fast-paced environment, ensuring that all projects were completed on time without compromising quality.
- Fostered open lines of communication between team members across different locations using various digital tools, promoting smooth remote collaboration.
- Developed strong relationships with internal departments to facilitate seamless collaboration on projects.
- Increased team productivity by providing ongoing support and training for all team members.
- Improved client satisfaction through proactive communication and regular progress updates.
- Coordinated cross-functional teams consisting of diverse professionals from various disciplines in order to accomplish unified goals set forth by the organization.
- Delegated tasks strategically to ensure optimal workload distribution among team members, maximizing overall productivity.
- Assisted management with recruitment efforts, helping to build a stronger team capable of handling larger workloads.
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated closely with shipping teams to guarantee that orders were accurately prepared for prompt delivery.
- Led a team of order pickers, providing guidance and support for optimal productivity.
- Enhanced warehouse safety by enforcing proper equipment usage and maintenance protocols.
- Facilitated cross-training initiatives among team members to enhance skill sets and increase versatility within the workforce.
- Maintained open communication channels with supervisors and managers, regularly reporting on department progress, challenges, or concerns.
- Assisted management in evaluating warehouse layout for more efficient storage solutions, maximizing space utilization.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Assistant Manager
Chick-fil-A
Bowling Green, KY
07.2018 - 12.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
High School Diploma -
Greenwood High Scool
Bowling Green, KY05.2019
Skills
- Team Communication
- Organizational Skills
- Team Leadership
- Inventory Coordination
- Meeting facilitation
- Customer Service
- Data Entry
- Multitasking
- Staff Supervision
- Work Planning and Prioritization
- Time Management
- Attention to Detail
- Multitasking and Organization
Hobbies
- Reading
- Drawing/Painting
- Cooking
- Biking/ Nature Walks
- Astrology
Languages
Spanish
Native or Bilingual
Timeline
Lead Coordinator
Pink Lily Productions
01.2022 - 09.2024
Assistant Manager
Chick-fil-A
07.2018 - 12.2021
High School Diploma -
Greenwood High Scool