Litzy Lopez
Acworth,GA
Summary
Driven Pharmacy Technician with 3 years of experience and success in working within fast-paced settings and building strong relationships with patients. A strong background in delivering prompt and effective responses to patient inquiries and complaints while maintaining a positive attitude. An organized and dependable candidate who is looking to advance new found skills and continue to care for patients in a new setting. Applying oneself to help others, patients and coworkers alike, is a great accomplishment. Working in pharmacy has taught a lot, but time has come to move forward and gain a greater knowledge and experience to help pave the path on becoming a nurse.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Publix
04.2021 - Current
- Answer approximately 25 incoming phone calls daily to help address questions from customers and healthcare providers.
- Complete paperwork, entering approximately 50 prescriptions daily along with insurance information and updating patient profile's, including allergies and medical conditions.
- Communicate with insurance company representatives to complete approximately 7 claims weekly, with successful resolution on concerns, and reconcile with patients, such as reimbursements.
- Providing assistance with placing orders, navigating systems, and locating items to maintain pharmacy efficient.
- Help pharmacist solve patient problems and arrange consultations, making sure patients always leave with understandable knowledge about inquires and satisfaction of services.
- Consult with approximately 5 prescribers daily to verify prescriptions and refill authorizations.
Receptionist
Neeta Spa And Salon
11.2019 - 08.2022
- Professionally greeted incoming visitors and customers and provided friendly, knowledgeable assistance.
- Confirmed appointments and updated client records.
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for security purposes.
- Assisted cosmetologist in preparing station, sanitizing after each client, and assisting customers and professionals during cosmetological procedures.
Education
Expected Degree - Nursing
Kennesaw State University
Kennesaw, GA05.2027
High School Diploma -
North Cobb High School
Kennesaw, GA05.2019
Skills
- Recording Vital Signs
- Patient Relationship-Building
- Infection Control Procedures
- Pharmacology
- HIPAA Regulations
- Staff Leadership
- Spanish Speaking
Certification
- CNA - Certified Nursing Assistant; Received - March 19, 2023
- First Aid/CPR Certified - American Red Cross and American Heart Association; Received - June 07, 2022 / August 29, 2022
- Immunization Administration, Powell Health Consulting and Training LLC - Received - July 14, 2022
- CPhT - Certified Pharmacy Technician; Renew - May 4, 2023
Timeline
Certified Pharmacy Technician
Publix
04.2021 - Current
Receptionist
Neeta Spa And Salon
11.2019 - 08.2022
Expected Degree - Nursing
Kennesaw State University
High School Diploma -
North Cobb High School