Litzy Torres-Zepeda
West Lawrence Dentistry
Lawrence,KS
Skilled Bilingual dental assistant with 2+years of experience providing high-quality patient care, chairside assistance, digital radiography, instrument sterilization, and patient education. Recognized for supporting patients in high-stress situations, while delivering exceptional customer service, patient comfort and quality care.
1
Certification
5
years of professional experience
Work History
Dental assistant
2 Years 6 Months
West Lawrence Dentistry - Lawrence, KS | 02.2024 - 08.2026
- Assisting dentists during restorative and surgical procedures, including fillings, crowns, extractions, root canals, and implant crown scans.
- Taking dental radiographs and impressions while maintaining patient safety and comfort
- Sterilize and prepare instruments in accordance with infection and control protocols
- Managed patient appointments to support smooth daily operations and enhance patient flow
- Utilization of Epic to access patient records, verify medical histories and provide efficient patient treatment
- Educated patients on oral hygiene and treatment protocols to promote better health outcomes
- Organized and tracked inventory levels of dental supplies organized and stock treatment rooms when needed
- Coordinated with dentists, hygienists, and team members on same-day treatments to optimize patient care
- Maintained professionalism and composure in a fast-paced environment
Customer Service/Shift Leader
1 Year 7 Months
Up & Away Indoor Play - Lawrence, KS | 06.2022 - 01.2024
- Delivered great customer experiences by welcoming guests, managing check-in/registration procedures, and resolving inquiries or concerns via phone and in person
- Supervised and trained new associates, assigned staff duties, and oversaw daily workflow to maintain high operational standards and safety
- Prepared and served menu and drink orders, delivering timely service and upholding food quality standards.
- Supervised and trained new associates, assigning staff duties and overseeing daily workflow to uphold operational standards and safety protocols.
- Prepared and served menu and drink orders, ensuring prompt delivery to customers while maintaining good food quality.
- Managed bookings for large group parties, coordinating room setup, food/beverage requests, and post-event cleanup for seamless service.
- Monitored stock levels and performed purchasing of necessary supplies to support business operations
Hostess/Greeter
8 Months
Cielito Lindo Restaurant - Lawrence, KS | 10.2021 - 06.2022
- Welcomed customers in a friendly and professional manner, managed table tracking, and seated guests efficiently
- Coordinated table assignments for servers to balance workloads and enhance customer service
- Oversaw guest reservations in person and over the phone to ensure seamless dining experiences
- Set up tables for incoming guests by clearing dishes, cleaning dining areas, and arranging menus, silverware, and complimentary items
- Refilled and restocked salsa containers and ensured essential dining room supplies were readily available.
Education
GED/Diploma
Lawrence High School - Lawrence
General Education classes with emphasis in Forensic Science
Johnson County Community College - Overland Park
Skills
Dental assisting
Digital radiography
EHR system expertise
Imaging software proficiency
Equipment sterilization
Dental impressions
Patient education
Patient communication
Certification
Cardiopulmonary Resuscitation (CPR)
Timeline
Dental assistant
West Lawrence Dentistry
02.2024 - 08.2026Read more
Customer Service/Shift Leader
Up & Away Indoor Play
06.2022 - 01.2024Read more
Hostess/Greeter
Cielito Lindo Restaurant
10.2021 - 06.2022Read more
Johnson County Community College - , General Education classes with emphasis in Forensic Science
Read more
Lawrence High School - GED/Diploma,
Read more