Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Luis Colon

Lutz,FL

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

2
2
years of professional experience

Work History

Team Lead

Extended Stay America
Lutz, FL
07.2022 - 09.2024
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Ensured compliance with company policies and procedures throughout the team.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Identified opportunities for process improvements, implementing changes when required.
  • Created detailed reports on team activities as requested by management.
  • Motivated staff through positive reinforcement techniques.
  • Maintained accurate records of employee attendance and task completion times.

Education

GED -

Alonso High School
Tampa, FL
05-2016

Skills

  • Performance monitoring
  • Work assignment delegation
  • Regulatory Compliance
  • Production Monitoring
  • Trend tracking
  • Schedule Management

References

References available upon request.

Timeline

Team Lead

Extended Stay America
07.2022 - 09.2024

GED -

Alonso High School

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Luis Colon