Livan Romero
Coral Spring,FL
Summary
Dedicated and enthusiastic employee driven by a passion for continuous learning and growth. Actively seeks out opportunities to acquire new skills and knowledge, always striving to contribute to the team's success. With a strong work ethic, excels in building relationships and solving problems effectively.
Overview
5
5
years of professional experience
Work History
Sales Associate/Key Holder Supervisor
Sprint / T-Mobile
2018.06 - 2020.08
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
B2B Sales Representative
AT&T
2021.01 - 2021.06
- Answered inbound calls from existing or potential customers.
- Developed new business opportunities by identifying and targeting high-potential prospects.
- Delivered compelling presentations tailored to individual client needs, effectively communicating product value propositions.
- Negotiated contracts for better pricing and terms, resulting in improved profit margins.
- Exceeded quarterly sales targets consistently, contributing to the overall success of the team.
Fire Alarm Inspector
Advanced Fire and Security, Inc.
2021.06 - 2022.01
- Provided excellent customer service through clear communication about system features, limitations and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Educated clients on proper use and maintenance of their fire alarm systems, leading to fewer service calls and improved overall satisfaction.
- Responded to maintenance calls and troubleshot devices.
- Advised customers on system upgrades opportunities, presenting cost and benefit documentation on prospective enhancements.
Retail Sales Representative
AT&T
2022.01 - 2023.09
- Greeted and acknowledge clients as soon as they walked in to make them feel welcome and seen.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Utilized persuasive communication skills to encourage undecided customers toward making confident purchases.
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
Education
Diploma -
William L. Dickinson High School
Jersey City, NJ06.2016
Skills
- Professional Written and Verbal Communication
- Team Leadership
- Strategic Planning
- Goals and performance
- Sales Presentations
- Fire alarm systems
- Inspection Report Writing
- Trilingual
- A People Person
Accomplishments
- Footlocker: Awarded #1 in sales
- Sprint: Awarded Salesmen of the Month numerous times in each location I worked at
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Retail Sales Representative
AT&T
2022.01 - 2023.09
Fire Alarm Inspector
Advanced Fire and Security, Inc.
2021.06 - 2022.01
B2B Sales Representative
AT&T
2021.01 - 2021.06
Sales Associate/Key Holder Supervisor
Sprint / T-Mobile
2018.06 - 2020.08
Diploma -
William L. Dickinson High School
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