Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Livan Romero

Coral Spring,FL

Summary

Dedicated and enthusiastic employee driven by a passion for continuous learning and growth. Actively seeks out opportunities to acquire new skills and knowledge, always striving to contribute to the team's success. With a strong work ethic, excels in building relationships and solving problems effectively.

Overview

5
5
years of professional experience

Work History

Sales Associate/Key Holder Supervisor

Sprint / T-Mobile
06.2018 - 08.2020
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

B2B Sales Representative

AT&T
01.2021 - 06.2021
  • Answered inbound calls from existing or potential customers.
  • Developed new business opportunities by identifying and targeting high-potential prospects.
  • Delivered compelling presentations tailored to individual client needs, effectively communicating product value propositions.
  • Negotiated contracts for better pricing and terms, resulting in improved profit margins.
  • Exceeded quarterly sales targets consistently, contributing to the overall success of the team.

Fire Alarm Inspector

Advanced Fire and Security, Inc.
06.2021 - 01.2022
  • Provided excellent customer service through clear communication about system features, limitations and maintenance requirements.
  • Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
  • Educated clients on proper use and maintenance of their fire alarm systems, leading to fewer service calls and improved overall satisfaction.
  • Responded to maintenance calls and troubleshot devices.
  • Advised customers on system upgrades opportunities, presenting cost and benefit documentation on prospective enhancements.


Retail Sales Representative

AT&T
01.2022 - 09.2023
  • Greeted and acknowledge clients as soon as they walked in to make them feel welcome and seen.
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
  • Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
  • Utilized persuasive communication skills to encourage undecided customers toward making confident purchases.
  • Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.

Education

Diploma -

William L. Dickinson High School
Jersey City, NJ
06.2016

Skills

  • Professional Written and Verbal Communication
  • Team Leadership
  • Strategic Planning
  • Goals and performance
  • Sales Presentations
  • Fire alarm systems
  • Inspection Report Writing
  • Trilingual
  • A People Person

Accomplishments

  • Footlocker: Awarded #1 in sales
  • Sprint: Awarded Salesmen of the Month numerous times in each location I worked at

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working

Timeline

Retail Sales Representative

AT&T
01.2022 - 09.2023

Fire Alarm Inspector

Advanced Fire and Security, Inc.
06.2021 - 01.2022

B2B Sales Representative

AT&T
01.2021 - 06.2021

Sales Associate/Key Holder Supervisor

Sprint / T-Mobile
06.2018 - 08.2020

Diploma -

William L. Dickinson High School

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Livan Romero