Livia Haney
Fort Bragg,NC
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
06.2025 - 11.2025
- Managed medication inventory, ensuring accurate stock levels and timely replenishment.
- Processed prescription orders, verifying patient information and medication accuracy.
- Assisted pharmacists in compounding medications, adhering to safety and quality standards.
- Maintained compliance with regulatory requirements, ensuring safe pharmacy operations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
Front desk
Baptist Health Urgent Care
01.2023 - 01.2025
- Assist patients with check-in process.
- Collect insurance information and verification.
- Scan and file patient records.
- Answer the phone, fax paperwork to other providers etc.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Medication Technician
Brookdale Senior Living
01.2024 - 07.2024
- Assist with medication administration following doctors orders and MAR.
- Ordering, tracking and organizing residents medications.
- Stay focused on tasks and work efficiently, effectively and in a timely manner.
- Administered medications accurately according to prescribed schedules for resident health management.
- Monitored resident responses to medications, reporting changes to nursing staff promptly.
- Implemented quality assurance measures for medication storage and handling processes, enhancing safety practices.
- Maintained accurate documentation of medication administration, ensuring compliance with regulatory requirements.
DSP/Site Supervisor
Friendship Community Care
01.2019 - 03.2022
- Assisted adults with disabilities in daily living skills such as, showering, shopping, cooking and cleaning etc.
- As a site supervisor i assisted with the administration of medications, filed paperwork and charted on my consumers and their day to day lives.
- Supported individuals with disabilities in daily living activities to enhance quality of life.
- Assisted in developing personalized care plans based on individual needs and preferences.
- Trained new staff on best practices for client engagement and safety protocols.
- Implemented effective communication strategies to foster relationships with clients and families.
- Monitored client progress, documenting changes and reporting to healthcare professionals as needed.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
High School Graduate -
Dover High School
01.2018
Pharmacy Technician Certificate - Pharmacy
MedCertify
12-2025
Skills
- Attention to detail
- Excellent customer service
- Task motivated
- Problem-Solving
- Computer Literacy
- Project Management Tools
- Strong Communication
- Problem-solving skills
- Confidentiality and HIPAA
- Team collaboration
- Workflow optimization
- Answering customer questions
- Patient confidentiality
- Prescription filling
- Insurance verification
- Pharmacy and customer records management
Certification
- CPhT - Certified Pharmacy Technician
- CMT - Certified Medication Technician
Timeline
Pharmacy Technician
Walgreens
06.2025 - 11.2025
Medication Technician
Brookdale Senior Living
01.2024 - 07.2024
Front desk
Baptist Health Urgent Care
01.2023 - 01.2025
DSP/Site Supervisor
Friendship Community Care
01.2019 - 03.2022
High School Graduate -
Dover High School
Pharmacy Technician Certificate - Pharmacy
MedCertify