Livia Mendolia
Centerport,NY
Summary
Dynamic professional with experience as an Ice Cream Server at Zuzu, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Additionally, as an Engineering Intern at Empire Bio Diagnostics, contributed to prototype development and software coding, showcasing strong mechanical design and empathy skills.
Overview
2
2
years of professional experience
Work History
Ice Cream Server
Zuzu
Farmingdale, NY
08.2024 - Current
- Served ice cream and desserts to customers in a fast-paced environment.
- Maintained cleanliness of serving area and equipment throughout shifts.
- Collaborated with team members to ensure smooth service during busy hours.
- Handled customer complaints professionally to enhance satisfaction levels.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
Engineering Intern
Empire Bio Diagnostics
Hicksville, NY
08.2024 - Current
- Conducted research on materials and technologies for product development.
- Supported testing and validation of prototypes under supervision.
- Assisted with troubleshooting issues relating to product quality or performance.
- Contributed to the development of prototypes and testing procedures.
- Wrote code for new projects and tested software.
Education
Bachelor of Science - Mechanical Engineering, Minor in Mathematics
High Point University
High Point, NC05.2026
High School Diploma -
Kellenberg Memorial High School
Uniondale, NY05.2025
Skills
- Teamwork
- Customer service
- Mechanical design
- Software development
- Collaboration skills
- Data Analysis
Timeline
Ice Cream Server
Zuzu
08.2024 - Current
Engineering Intern
Empire Bio Diagnostics
08.2024 - Current
Bachelor of Science - Mechanical Engineering, Minor in Mathematics
High Point University
High School Diploma -
Kellenberg Memorial High School