Summary
Overview
Work History
Education
Skills
Timeline
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Liya Rivere

Warrensburg,MO

Summary

Outgoing and friendly barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

4
4
years of professional experience

Work History

Shift Leader/Barista

Tropical Smoothie Cafe
03.2021 - 07.2023
  • Responsibly handled management tasks such as giving directions, assigning breaks, approving shift trades, and observing work ethic among employees.
  • Worked through conflicts between employees and management.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Completed successful daily cash audits to correctly balance drawers at the end of shifts.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Controlled line and crowd with quick, efficient service.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.

Food Service Worker

Silver Dollar City
04.2019 - 12.2020
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Greeted guests at counter to fulfill requests and answer questions.
  • Entered in orders and handled payment
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Learned other teammates' work tasks to train as backup.

Education

Current -

University of Central Missouri
Warrensburg, MO
05.2027

High School Diploma -

Forsyth High School
Forsyth, MO
05.2023

Skills

  • Hospitality Management
  • Excellent Memory
  • Safe Food Handling Practices
  • Conflict Mediation
  • Positive Attitude
  • Strong Sense of Professionalism

Timeline

Shift Leader/Barista

Tropical Smoothie Cafe
03.2021 - 07.2023

Food Service Worker

Silver Dollar City
04.2019 - 12.2020

Current -

University of Central Missouri

High School Diploma -

Forsyth High School

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Liya Rivere