Summary
Overview
Work History
Education
Skills
Certification
Extracurricular activities
Timeline
Generic

LIYA WOLDEAREGAY

Minneapolis,MN

Summary

Motivated MIS student with strong leadership, effective priority management, and team-focused communication. Known for a positive, problem-solving approach. Seeking to apply skills in project management, data analysis, and collaboration to drive organizational success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Representative | AT&T

AT@T
04.2025 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

ISSS Mentor

Augsburg University
03.2023 - Current
  • Supported students with academic and personal goal-setting, fostering a positive and inclusive environment.
  • Organized workshops on time management and resources, promoting student success.
  • Provided individualized guidance on academic and social challenges to enhance campus engagement.

Leadership Student

Augsburg University
03.2023 - Current
  • Assisted with student orientation, helping new students transition smoothly and connect with peers.
  • Organized community wellness initiatives, promoting a positive campus environment.
  • Facilitated conflict resolution efforts, strengthening team rapport and student support networks.

Retail Associate

Altar'd State
12.2023 - 04.2024
  • Company Overview: Mall of America
  • Worked with team members to keep displays organized and visually appealing, enhancing customer experience.
  • Assisted customers with product recommendations, promoting brand loyalty through personalized service.
  • Supported inventory management by restocking shelves and maintaining organized sales areas.
  • Mall of America

Member, Urban Debate League

Augsburg University
10.2022 - 02.2023
  • Collaborated with teammates to research and develop strategic arguments, improving debate skills and strategies.
  • Represented the team in community outreach efforts, promoting university initiatives.
  • Strengthened public speaking and communication skills through regular team presentations and events.

Education

BS - Management Information Systems, Computer Science

Augsburg University
Minneapolis, MN
05.2026

Skills

  • Microsoft Office Suite
  • Google Workspace
  • SQL
  • Tableau
  • Database Management
  • Data Analysis
  • Communication
  • Team Collaboration
  • Leadership
  • Problem Solving
  • Time Management
  • Conflict Resolution

Certification

Northwestern Mutual Financial Advisor Externship

Extracurricular activities

Part-time IT Support Assistant

  • Supported lab computers and network systems, gaining hands-on experience with system administration and user troubleshooting.

Timeline

Sales Representative | AT&T

AT@T
04.2025 - Current

Retail Associate

Altar'd State
12.2023 - 04.2024

ISSS Mentor

Augsburg University
03.2023 - Current

Leadership Student

Augsburg University
03.2023 - Current

Member, Urban Debate League

Augsburg University
10.2022 - 02.2023

BS - Management Information Systems, Computer Science

Augsburg University

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