Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liyah Johnson

ORLANDO

Summary

Friendly and dependable professional with a strong background in customer service, hospitality, and logistics. Experienced in working directly with guests in retail, food service, and resort settings, while also bringing discipline and organizational skills from prior military service. Known for staying calm under pressure, solving problems quickly, and creating a welcoming environment for every guest. Currently pursuing an AA in Health Sciences and eager to bring excellent communication, teamwork, and front desk support to a hospitality team.

Overview

4
4
years of professional experience

Work History

Supply Specialist

US Military
10.2022 - 12.2024
  • Achieved compliance with audit performance requirements.
  • Maintained audit trails to adhere to performance requirements.
  • Delivered budgets for sustainment services and materials.
  • Improved operating efficiency of forward operating battle units.
  • Signed off on existing contracts to verify completion of contractual deliverables.
  • Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.

Front Desk Host/Retail Cashier

Rosen Hotels & Resorts
06.2021 - 09.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Managed phone system effectively, routing calls appropriately while maintaining a polite and professional demeanor at all times.

Education

Associate of Science - MEDICAL IMAGING

Valencia College
Orlando, FL
05-2029

High School Diploma -

FREEDOM HIGH SCHOOL
Orlando, FL
05-2021

Skills

  • Materials handling
  • Property & material management
  • Supply chain distribution
  • Customer service & Guest Relations
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking
  • Cash handling

Timeline

Supply Specialist

US Military
10.2022 - 12.2024

Front Desk Host/Retail Cashier

Rosen Hotels & Resorts
06.2021 - 09.2022

Associate of Science - MEDICAL IMAGING

Valencia College

High School Diploma -

FREEDOM HIGH SCHOOL

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