Liyah Pough
Hollywood,FL
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record. Proficient in prioritizing customer requests, managing time effectively, and consistently meeting or exceeding service-level agreements. Possesses excellent typing speed and a keen eye for identifying errors. Eager to contribute strong organizational and time management skills to a dynamic team. Recent high school graduate with a solid foundation in computer applications and a quick learner of new technologies.
Overview
4
4
years of professional experience
Work History
Staff Member
Eric George Funeral Home
2021.10 - 2023.05
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- averaged well over 50 calls per day
- Provided personal assistance, emotional support and personal care to clients.
- Processed death certificate and other required paperwork.
Crew Member
Papa John's Pizza
2019.01 - 2020.04
- Worked well with teammates and accepted coaching from the management team.
- memorized over 50+ different menu items and helped guide guests to their ideal dining out experience.
- Collaborated with team members to complete orders.
- Provided prompt customer support if needed with a professional, friendly, and positive attitude.
- Addressed guest needs, questions, or concerns to create optimum experience.
- Onboarded and delivered exceptional client service to 100+ customers per shift during peak times.
Education
High School Diploma -
South Broward High School
Hollywood, FL06.2020
Skills
- Customer Service Understanding
- Effective Working Relationships
- Literacy
- Adaptability
- Teachability
- Attention to detail
- Active Listening
- Conflict Resolution
- Critical Thinking
- Emotional intelligence with the ability to empathize professionally
- Computer Proficiency
Timeline
Staff Member
Eric George Funeral Home
2021.10 - 2023.05
Crew Member
Papa John's Pizza
2019.01 - 2020.04
High School Diploma -
South Broward High School
Similar Profiles
Liyah PoughLiyah Pough
Staff Member at Eric George Funeral HomeStaff Member at Eric George Funeral Home
Kaitlyn HasslerKaitlyn Hassler
Office Assistant at George S. Hassler Funeral HomeOffice Assistant at George S. Hassler Funeral Home
ANNA BENDTANNA BENDT
FUNERAL HOME ASSISTANT/ INTERN at GEORGE BOOM FUNERAL HOMEFUNERAL HOME ASSISTANT/ INTERN at GEORGE BOOM FUNERAL HOME