Liyah Pough
Hollywood,FL
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record. Proficient in prioritizing customer requests, managing time effectively, and consistently meeting or exceeding service-level agreements. Possesses excellent typing speed and a keen eye for identifying errors. Eager to contribute strong organizational and time management skills to a dynamic team. Recent high school graduate with a solid foundation in computer applications and a quick learner of new technologies.
Overview
4
4
years of professional experience
Work History
Staff Member
Eric George Funeral Home
10.2021 - 05.2023
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- averaged well over 50 calls per day
- Provided personal assistance, emotional support and personal care to clients.
- Processed death certificate and other required paperwork.
Crew Member
Papa John's Pizza
01.2019 - 04.2020
- Worked well with teammates and accepted coaching from the management team.
- memorized over 50+ different menu items and helped guide guests to their ideal dining out experience.
- Collaborated with team members to complete orders.
- Provided prompt customer support if needed with a professional, friendly, and positive attitude.
- Addressed guest needs, questions, or concerns to create optimum experience.
- Onboarded and delivered exceptional client service to 100+ customers per shift during peak times.
Education
High School Diploma -
South Broward High School
Hollywood, FL06.2020
Skills
- Customer Service Understanding
- Effective Working Relationships
- Literacy
- Adaptability
- Teachability
- Attention to detail
- Active Listening
- Conflict Resolution
- Critical Thinking
- Emotional intelligence with the ability to empathize professionally
- Computer Proficiency
Timeline
Staff Member
Eric George Funeral Home
10.2021 - 05.2023
Crew Member
Papa John's Pizza
01.2019 - 04.2020
High School Diploma -
South Broward High School
Similar Profiles
Liyah PoughLiyah Pough
Staff Member at Eric George Funeral HomeStaff Member at Eric George Funeral Home
ANNA BENDTANNA BENDT
FUNERAL HOME ASSISTANT/ INTERN at GEORGE BOOM FUNERAL HOMEFUNERAL HOME ASSISTANT/ INTERN at GEORGE BOOM FUNERAL HOME
Kaitlyn HasslerKaitlyn Hassler
Office Assistant at George S. Hassler Funeral HomeOffice Assistant at George S. Hassler Funeral Home