Liyah Layesha Hernandez Achibold
Cayman Island
Summary
Dynamic and detail-oriented professional with extensive experience at Sea View and Sunshine Hotel. Proven ability in maintaining high sanitation standards and delivering exceptional customer service. Skilled in teamwork and health compliance, adept at managing multiple tasks efficiently while ensuring guest satisfaction. Committed to creating inviting environments and enhancing overall guest experiences.
Experienced with maintaining spotless and organized environments. Utilizes effective cleaning techniques and attention to detail to ensure spaces are inviting and hygienic. Track record of managing time efficiently and adapting to various cleaning challenges.
Overview
3
3
years of professional experience
Work History
Housekeeper
Sea View
02.2024 - 01.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
Waitress
Sunshine Hotel
01.2022 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
High School Diploma -
Ebenezer Baptist High School
Big Corn Island Nicargua Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Health and safety compliance
- Excellent oral and written communication
- Ordering cleaning supplies
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Spanish
Professional Working
Timeline
Housekeeper
Sea View
02.2024 - 01.2025
Waitress
Sunshine Hotel
01.2022 - 02.2024
High School Diploma -
Ebenezer Baptist High School
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