Liz Cardenas
Pace,FL
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Bilingual Customer Service Agent skilled at communicating with people from all backgrounds while providing exceptional customer service. Natural leader with passion for team building and promoting positive company morale.
Overview
2
2
years of professional experience
Work History
Store Associate
At Home
10.2023 - 12.2023
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Radio Announcer
Mega Media
05.2022 - 06.2023
- Enhanced listener engagement by developing creative and interactive on-air segments.
- Boosted audience growth by consistently delivering high-quality content in a timely manner.
- Collaborated with marketing teams to promote station events, leading to increased attendance and community involvement.
- Conducted live interviews with local personalities, providing informative and entertaining content for listeners.
Education
Specialist of Education - Specialist in Educational Direction And Management
Universidad San Buenaventura
Medellin-Colombia05.2019
College Degree - Bachelor of Natural Sciencies
Universidad De Antioquia
Medellin Colombia03.2013
Skills
- Customer Service
- Flexibility
- Teamwork
- Organization Skills
- Emotional Intelligence
- Responsability
- Time Management
- Cash Handling Accuracy
- Patience and empathy demonstration
- Retail Transactions Processing
- Flexible schedule adaptability
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Store Associate
At Home
10.2023 - 12.2023
Radio Announcer
Mega Media
05.2022 - 06.2023
Specialist of Education - Specialist in Educational Direction And Management
Universidad San Buenaventura
College Degree - Bachelor of Natural Sciencies
Universidad De Antioquia