Elizabeth Dylenski
Product Owner
Trenton,Michigan
Summary
A highly motivated analyst with excellent relationship-building, organizational, and analytical skills, with a focus on Financial Technology. With 8+
years working in the mortgage industry, I have a passion for using data and technology to serve up the most optimal financial solutions based on a
client’s goals.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Business Analyst / Product Owner
Rocket Mortgage, LLC.
Detroit, MI
07.2016 - 08.2023
- Subject Matter Expert for Mortgage Products, Pricing, and Eligibility rules for the pricing engine which powers Rocket Mortgage Application and the internal pricing systems used at Rocket.
- Led integrations with various Loan Origination Systems both internal and external i.e., Rocket Mortgage Application, Rocket TPO, etc.
- Worked closely with Capital Markets, Product Lab, and the Sales Desk to incorporate new products.
Collaborated with cross-functional teams to implement new functionality and product (Engineering, UX/Design, Analytics, etc).
Worked closely with stakeholders and users, mortgage bankers and underwriters, to gain feedback on new origination system. - Gathered business requirements that affected tech systems to create user stories and features.
- Troubleshooting requests and responses (JSON, XML) to the pricing engine using various troubleshooting tools (i.e., Postman, Splunk, etc). Executed user acceptance testing in lower environments and after deployments.
- Led backlog grooming and iteration planning sessions and created team roadmaps. Communicating and documenting system issues.
- Worked across streams to develop new LOS system for mortgage bankers.
- Trained directors and mortgage bankers on new Pricing Interface.
- Trained underwriters on new Automated Underwriting System.
Mortgage Banker
Rocket Mortgage, LLC
Detroit, MI
06.2015 - 07.2016
- Pre-qualified mortgage clients
- Worked with various loan origination systems
- Understand product guidelines and pricing to ensure a positive client experience
- Provided excellent service by building relationships with clients and understanding their financial goals.
Elementary Classroom Teacher
Success Mile Academcy
Warren, MI
08.2013 - 06.2015
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
- Built positive relationships with parents to involve families in educational process.
- Established and enforced rules of behavior to drive social development and maintain positive interactions.
- Taught students subject-specific material, learning strategies, and social skills.
- Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
Elementary Classroom Teacher
Warrendale Charter Academy
Detroit, MI
2010.08 - 2013.08
- Assessed student learning progress and comprehension with routine tests and standardized examinations.
- Met with parents to review Individualized Education Plans for at-risk students.
- Impacted lessons positively by incorporating smart boards, computers, games and music into classroom.
- Kept classroom clean, organized, and safe for students and visitors.
- Assessed student progress by administering tests and evaluating results.
Education
Master of Education - Educational Leadership
Grand Valley State University
Allendale 08.2011 - 08.2013
Bachelor of Science - Elementary Education
Eastern Michigan University
Ypsilanti, MI 08.2005 - 12.2009
Skills
- Mortgage Origination Experience
- Stakeholder relationship management
- Training Loan Origination Systems
- Gathering, Interpreting, and Analyzing Data
- Troubleshooting/User Acceptance Testing
- Microsoft - Excel, Word, PowerPoint, Visio, etc
Timeline
Business Analyst / Product Owner
Rocket Mortgage, LLC.
07.2016 - 08.2023
Mortgage Banker
Rocket Mortgage, LLC
06.2015 - 07.2016
Elementary Classroom Teacher
Success Mile Academcy
08.2013 - 06.2015
Master of Education - Educational Leadership
Grand Valley State University
08.2011 - 08.2013
Elementary Classroom Teacher
Warrendale Charter Academy
2010.08 - 2013.08
Bachelor of Science - Elementary Education
Eastern Michigan University
08.2005 - 12.2009
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