JAINE IMMERMAN
New York,New York
Summary
Personable sales professional with focus on propelling customer relationships to exceed sales goals and boost profit margins. Perceptive customer satisfaction expert skilled at highlighting specific product qualities appealing to customers.
Overview
18
18
years of professional experience
Work History
Sales Professional
Ralph Lauren
New York, NY
03.2021 - Current
- Developed and implemented sales strategies to increase customer base and boost revenue.
- Generated leads through networking and email campaigns.
- Assisted in product selection, offering advice on fit, style, color and fabric.
- Created displays that highlighted featured items or seasonal trends.
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
- Processed sales transactions using POS system and returned receipts and payment cards to customers.
- Processed returns and exchanges, ensuring customer satisfaction and adherence to store policies.
Sales Professional
BROOKS BROTHERS
New York, New York
01.2015 - 03.2020
- Specialized in high-end clothing sales
- Maintained lasting engagements with frequent customers
- Build significant base of new clientele
- Expertise in fashion trends within men's, women's, and children's apparel
- Developed and implemented sales strategies to increase customer base and boost revenue.
Sales Professional
WILLIAMS-SONOMA
New York, New York
01.2013 - 01.2015
- Achieved successful transactions involving luxury household products
- Leveraged communication skills to fulfill customer requirements
- Maintained positive client relationships through effective problem-solving
Senior Account Executive, U.S., Bridge Designer Sportswear
JOSIE NATORI Inc.
New York, New York
01.2010 - 01.2013
- Boosted overall active accounts through strategic initiatives
- Directed regional marketing efforts in Dallas
- Directed educational sessions on product features and benefits
U.S. Sales Manager Sportswear
OLSEN EUROPE
New York, New York
01.2008 - 01.2010
- Managed showroom and 6 regional representatives and traveled to regional shows
- Optimized visual presentation for enhanced customer engagement nationwide
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Sales Professional
TIFFANY & CO.
New York, New York
01.2007 - 01.2008
- Collaborated with team on Wall Street Store launch
- Directed sales strategy for Elsa Peretti's creations and sterling silver items
- Acquired position among top 50 out of 2000 candidates
Education
B.S. - Science Nutrition, Fashion Merchandising
New York University
New York, New YorkSkills
- Microsoft Word for formal proposals and communication
- Outlook for day to day communication, alerts, special values and customer satisfaction with the product received
- Sales and marketing strategies
- Customer Relationship Building
- Point of sale operation
- Customer Service
Timeline
Sales Professional
Ralph Lauren
03.2021 - Current
Sales Professional
BROOKS BROTHERS
01.2015 - 03.2020
Sales Professional
WILLIAMS-SONOMA
01.2013 - 01.2015
Senior Account Executive, U.S., Bridge Designer Sportswear
JOSIE NATORI Inc.
01.2010 - 01.2013
U.S. Sales Manager Sportswear
OLSEN EUROPE
01.2008 - 01.2010
Sales Professional
TIFFANY & CO.
01.2007 - 01.2008
B.S. - Science Nutrition, Fashion Merchandising
New York University