LIZ GUTIERREZ
Park City,UT
Summary
Patient, caring, responsible, and organized babysitter with 3 years of experience providing safe and attentive childcare. Skilled in supervising children, organizing activities, and following family routines. Trustworthy, empathetic, punctual and honest, Certified in first aid. Willing to learn and always maintain a positive attitude.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Baja Cantina
Park City, UT
03.2025 - Current
- Greeted and welcomed guests, ensuring a positive first impression of dining experience.
- Managed reservations and seating arrangements to optimize restaurant flow.
- Assisted servers in maintaining efficient service during peak hours.
- Communicated effectively with kitchen staff to coordinate guest requests and special accommodations.
- Trained new hosts on operational procedures and customer service standards.
- Monitored dining area for cleanliness and readiness, enhancing overall guest satisfaction.
- Resolved guest inquiries and concerns promptly, fostering a welcoming environment.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Developed rapport with regular patrons to foster sense of community within establishment.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
- Seated patrons based on guest preferences and seating availability.
- Provided patrons with estimated waiting times during peak service hours.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Delivered pick-up and curbside orders to guests.
- Input orders accurately into POS terminal and accepted payments.
Babysitter
Private Families
Utah
01.2025 - Current
- Provide affection, patience, and comfort.
- Feed the baby (bottle or solid food depending on age).
- Change diapers and maintain hygiene.
- Put the baby to sleep and respect their sleep schedule.
- Constantly supervise the baby.
- Maintain a clean and safe environment.
- Prevent accidents and act quickly in case of any risk.
- Recognize signs of discomfort, illness, or crying.
- Soothe the baby when they cry.
- Create a calm and trusting environment.
- Play with the baby in an age-appropriate manner.
- Stimulate language, coordination, and senses.
- Read stories, sing, or perform simple activities.
- Wash and organize the baby’s utensils (bottles, dishes).
- Keep the baby’s area tidy (crib, toys, clothes).
- Prepare simple healthy meals.
- Report on the baby’s day (meals, naps, diaper changes).
- Follow the instructions and routines provided by the parents.
- Report any unusual situations.
- Keep children’s living and play areas in order and clean.
- Meet the physical, social and emotional needs of the children in my care.
Education
Certified Public Accountant -
Universidad Pedro Ruiz Gallo
PerúExecutive Management Education Program (EEG) - Sales
UNIVERSIDAD PERUANA DE CIENCIAS APLICADAS UPC
Lima, Peru12-2016
Diploma in Sales Management - Sales
ZEGEL IPAE
Lima, Peru11-2018
Skills
- Kind, careful, sociable and responsible
- Caring, and patient
- Fun, and engaging
- Excellent listener
- Skilled at developing and leading children in fun learning activities
- Problem-solving skills
Certification
CPR AED First-Aid
Interests
Exercising, Learning English, Travel, Eat healthy
ADDITIONAL INFORMATION
- Available Monday – Friday and evenings
- Comfortable with pets
- Non-smoker
- References available upon request.
Languages
Portuguese
Elementary
Spanish
Native or Bilingual
English
Professional Working
Timeline
Hostess
Baja Cantina
03.2025 - Current
Babysitter
Private Families
01.2025 - Current
Certified Public Accountant -
Universidad Pedro Ruiz Gallo
Executive Management Education Program (EEG) - Sales
UNIVERSIDAD PERUANA DE CIENCIAS APLICADAS UPC
Diploma in Sales Management - Sales
ZEGEL IPAE