Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liz King

Winston-Salem,NC

Summary

Dedicated and detail-oriented professional with extensive experience in customer service, educational advocacy and office management. Adept at problem-solving, collaboration, and ensuring regulatory compliance. Passionate about supporting individuals in educational and mental health settings while demonstrating exceptional organizational and communicational skills.

Overview

10
10
years of professional experience

Work History

Educational and Mental Health Advocate

Volunteer
Winston-Salem, NC
01.2019 - Current
  • Advocate for students' rights by ensuring compliance with the Free Appropriate Public Education Act (FAPE) standards.
  • Assist in developing Individualized Educational Plans (IEPs) to provide tailored academic and support services.
  • Independently researched and gained expertise in special education laws to enhance advocacy efforts.
  • Collaborate with school administrators, teachers, and staff to ensure students receive necessary services and accommodations.
  • Partner with mental health professionals to coordinate treatment plans and access appropriate resources.
  • Facilitate the admissions process for students requiring higher levels of care, ensuring a smooth transition.

Server

Mary's (Breakfast, Of Course!)
Winston-Salem, NC
08.2019 - 03.2020
  • Cultivated strong relationships with customers, enhancing their dining experience.
  • Anticipated and promptly addressed guests' needs in a fast-paced, high-volume environment.
  • Fostered teamwork by assisting colleagues in maintaining service efficiency.
  • Proficiently operated POS systems for accurate order processing and payments.

Server

Canteen Market & Bistro
Winston-Salem, NC
08.2018 - 11.2018
  • Delivered exceptional service in a relaxed dining atmosphere.
  • Provided expert menu recommendations to guests based on their preferences.
  • Assisted the service team in coordinating seamless meal delivery.

Front Desk Receptionist

Ego HR
Winston-Salem, NC
09.2014 - 10.2017
  • Managed high-volume scheduling and client inquiries with professionalism.
  • Handled over 75 customer calls per day, ensuring efficiency and accuracy.
  • Supervised daily staff schedules and store opening/closing procedures.
  • Maintained comprehensive inventory records for retail and back-bar supplies.
  • Addressed and resolved client concerns to ensure high customer satisfaction.

Education

Associate of Applied Science - Accounting

Forsyth Technical Community College
Winston-Salem, NC

Skills

  • Customer service and relationship management
  • Problem-solving and critical thinking
  • Organized and detail-oriented
  • Complex problem solver
  • Financial transactions and record keeping
  • Quickbooks and POS systems
  • Sales
  • Positive and professional

Timeline

Server

Mary's (Breakfast, Of Course!)
08.2019 - 03.2020

Educational and Mental Health Advocate

Volunteer
01.2019 - Current

Server

Canteen Market & Bistro
08.2018 - 11.2018

Front Desk Receptionist

Ego HR
09.2014 - 10.2017

Associate of Applied Science - Accounting

Forsyth Technical Community College

Similar Profiles

CREATE PROFILE
Liz King