Skilled Sr Analyst eager to guide an analytics framework with a technologically-savvy organization.
I’m currently supporting TAPFIN’s Delivery Team through the analytic lifecycle, from defining business needs, implementation, testing to production and subsequent ongoing analysis using Tableau.
With 15 years customer engagement experience, I excel at cultivating relationships. I get an in-depth understanding of my customer’s strategic goals in order to realize client objectives.
Right now, I am analyzing performance to standardize post-COVID analytics best practices for my organization – an enhancement to the SLA/KPI that I designed in 2019.
Develop Tableau dashboards to standardize organizational benchmarking and comparative analytics to identify specific recommendations, enable targeted performance interventions and develop client trust in our organization
Requirements gathering, QA and standardization of data sources, (with a focus on repeatable, standard methodology) change management, signoff on reporting metrics and ongoing report creation and delivery
Design and present visually compelling content, including content built specifically for self-service analytics
Subject matter expert for my TAPFIN portfolio, which includes global programs exceeding $1 billion in spend annually
Developed TAPFIN-wide SLA/KPI metrics and work product that’s currently used across the organization for over 100 programs in the data warehouse
Standardized and created TAPFIN-wide Cost Savings framework
Decreased overall operating costs by focusing on process improvements, automation and program efficiencies
Main point of contact for select national Manpower accounts
Led client engagement efforts at the local level to win business for often overlooked national accounts
7 years Tableau development experience
7 years in Business Intelligence
8 years in Operations
Experience using Six Sigma method