Audie Briggs
San Diego
Summary
Dynamic Senior Business Analyst with a decade of expertise in data analysis and technical writing, recognized for enhancing operational efficiency at F&I Sentinel. Proven ability to leverage Agile methodologies and market research to drive impactful software enhancements, while fostering collaboration across cross-functional teams to achieve strategic goals.
Overview
15
15
years of professional experience
Work History
Senior Business Analyst
F&I Sentinel
Tallahassee
06.2023 - 05.2026
- Collaborated with cross-functional teams to gather and clarify requirements for impactful software enhancements.
- Analyzed business processes to identify improvement opportunities and streamline operations.
- Identified automation opportunities for manual processes, leveraging technology solutions to enhance operational efficiency.
- Performed root cause analysis to determine underlying issues in complex problems.
- Led workshops to prioritize project backlogs and align stakeholder expectations.
- Created process maps to visualize workflows, improving communication and understanding between departments.
- Conducted stakeholder interviews to understand user needs and preferences.
- Designed use case scenarios to demonstrate how users interact with the system or application.
- Conducted market research to support strategic decision-making initiatives.
- Reviewed data reports to ensure compliance with industry standards and regulations.
- Developed understanding of customer workflows to deliver precise recommendations for challenging problems.
Business Analyst-Remote/Off-site
Volly
Woburn
02.2021 - 06.2023
- Collaborated with cross-functional teams to gather requirements for new projects.
- Collaborated with stakeholders to define and document requirements for new projects.
- Documented business requirements and created detailed specifications for development teams.
- Analyzed business processes, identifying improvement opportunities to streamline workflows.
- Analyzed existing systems and processes to identify areas of improvement.
- Developed data models to support decision-making and strategy formulation.
- Assisted in the implementation of new systems, enhancing operational efficiency through effective transition.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Delivered timely support by tracking issues and communicating resolutions to end users.
Business Systems Analyst
Eco-Energy
Franklin
08.2019 - 02.2021
- Analyzed business needs and translated them into system requirements.
- Created comprehensive documentation for project specifications and user requirements to ensure clarity and alignment among stakeholders.
- Enhanced systems by implementing new features and structural components that addressed user needs and improved functionality.
- Developed process flows, data models, use cases and other documentation to support the design of systems.
- Performed functional testing of software applications during development cycles.
- Analyzed system performance to pinpoint areas for improvement and identify optimization opportunities.
- Organized and enhanced business rules governing enhancements to existing systems.
- Researched competitive products and services within the same industry.
Business Systems Analyst
ModusLink
Smyrna
09.2018 - 08.2019
- Analyzed business needs and translated them into system requirements.
- Developed user stories and process maps to guide project implementation efforts.
- Identified gaps in existing processes and proposed targeted solutions to enhance operational efficiency.
- Analyzed operational performance to identify pain points and provided actionable solutions to management.
- Developed and implemented operational strategies for optimizing efficiency, improving customer service, and reducing costs.
- Reviewed customer feedback surveys to identify opportunities for enhancing customer experience and informed action plans.
- Maintained up-to-date knowledge of industry trends, best practices, and emerging technologies related to IT systems development and implementation.
- Expanded systems by integrating new features and structural components to meet evolving business needs.
- Implemented quality control measures to ensure adherence to established standards.
- Offered decision-makers ROI and cost-benefit projections to guide project development and implementation.
- Documented all project steps along the way to ensure a smooth transition when handing off projects.
- Determined areas in need of enhancements and identified relevant and feasible systems to address concerns.
Operations Analyst (Contract)
E-Commerce Trade
Murfressboro
09.2017 - 09.2018
- Managed day-to-day operations of large national accounts.
- Cultivated finance relationships with 100+ clients, enhancing collaboration and support.
- Developed tracking systems and routing guides for nationwide B2B, B2C, and EDU shipments.
- Developed and managed vendor contracts, metrics, pricing, and purchasing processes.
- Conducted variance analysis to identify discrepancies and recommend corrective actions.
- Presented findings to management and executive leadership and fielded questions to help refine strategies.
- Coordinated analytical studies and projects to enhance programmatic operations.
Markets Analyst (Contract)
RFD-TV
Nashville
08.2016 - 09.2017
- Analyzed market trends for agriculture and biofuels to inform strategic decision-making.
- Identified and monitored key market trends and developments to assess their impact on business performance.
- Delivered regular updates on market changes impacting business operations.
- Facilitated on-air discussions with analysts and traders on biofuels market and futures pricing forecasts.
- Provided recommendations on best practices for advertising campaigns based on competitor activities and industry trends.
- Developed and troubleshot on multiple platforms.
Environmental Economics Assistant
Indiana State University
Terre Haute
05.2014 - 05.2016
- Analyzed environmental data to assess compliance with regulations and standards.
- Coordinated with teams to develop and implement sustainability initiatives and strategies.
- Utilized geographic information systems for data mapping and analysis.
- Drafted comprehensive reports assessing environmental project impacts, facilitating informed decision-making for stakeholders.
- Conducted billing for environmental research projects and case studies, ensuring accurate financial tracking.
- Participated in bird-watching programs with National Audubon Society, focusing on philanthropy, awareness, and fundraising efforts.
Floral Designer
Kroger
Gallatin
08.2011 - 04.2016
- Created floral arrangements and bouquets for weddings, funerals, holidays, and other special occasions.
- Ordered and maintained flower displays, ensuring arrangements were clean and visually appealing.
- Coordinated with team members to design and implement eye-catching store displays that attracted customers.
- Led training sessions for department staff to improve floral design skills and product knowledge.
Education
Bachelor of Science - Economics
Indiana State University
Terre Haute, IN05-2016
Skills
- Data analysis: 10 years
- Data mapping: 10 years
- Data mining: 10 years
- Excel: 10 years
- Agile methodologies: 9 years
- Market research: 9 years
- Market analysis: 9 years
- Operational reporting: 9 years
- Tableau experience: 9 years
- Power BI experience: 9 years
- SQL: 8 years
- Salesforce: 8 years
- IIBA methodologies: 8 years
- SAP/SAP Hana: 7 years
- Technical writing: 10 years
- Project presentation: 10 years
References
- Sarah Walker, F & I Sentinel, Tallahassee, FL, (850) 694-4139, sarah.walker@fandisentinel.com
- Dawn Douglass, Volly, Denver, CO, (303) 243-2662, ddouglass@volly.com
- Bethany Hodge, Eco-Energy, Nashville, TN, (615) 210-4944, bethanyh@eco-energy.com
- Mike Erickson, ModusLink, Carmel, IN, (512) 560-9520, merickson@moduslink.com
- Dr. Debra Israel, Indiana State University, Terre Haute, IN, (812) 237-2165, debra.israel@indstate.edu
Activities
- Member of the Academy of Social Sciences
- Member of the Midwest Economics Association
- Member of IIBA
- Audubon Birdwatching Society
- Tennessee Ornithology Society (Nashville Chapter)
Timeline
Senior Business Analyst
F&I Sentinel
06.2023 - 05.2026
Business Analyst-Remote/Off-site
Volly
02.2021 - 06.2023
Business Systems Analyst
Eco-Energy
08.2019 - 02.2021
Business Systems Analyst
ModusLink
09.2018 - 08.2019
Operations Analyst (Contract)
E-Commerce Trade
09.2017 - 09.2018
Markets Analyst (Contract)
RFD-TV
08.2016 - 09.2017
Environmental Economics Assistant
Indiana State University
05.2014 - 05.2016
Floral Designer
Kroger
08.2011 - 04.2016
Bachelor of Science - Economics
Indiana State University