LIZ LYMAN
Apopka,FL
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Jr Underwriter
Digital Risk Mortgage Services
07.2021 - 06.2023
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Evaluated loan applications for affordability and conformance with underwriting guidelines.
Consumer Loan Processor
Orlando Credit Union
05.2018 - 07.2021
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Handled any conditions sent from underwriting departments.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
Member Service Representative
Credit Union of New Jersey
10.2016 - 04.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Educated and engaged customers with new bank products and services.
- Responded to customer calls and emails to answer questions about products and services.
- Opened customer accounts and provided deposit and withdrawal receipts.
Education
MBA - Human Resources
Capella University
Minneapolis, MN10.2023
Bachelor of Arts - Business And Organizational Leadership (BASBOL
Valencia College
Orlando, FL05.2022
Skills
- Loss Protection
- Risk Mitigation
- Analyzing Data
- Policy Renewal
- Caseload Management
- Relationship Building
- Client Relationship Building
- Loss Prevention
- Revenue Generation
- Business Development
Affiliations
- Magical Moments
- Discovery Awards
- Top Performer of the Month
Certification
NMLS
Issued Feb. 2017
Public Notary
Feb 2019 - Present
Languages
Spanish
Native or Bilingual
Timeline
Jr Underwriter
Digital Risk Mortgage Services
07.2021 - 06.2023
Consumer Loan Processor
Orlando Credit Union
05.2018 - 07.2021
Member Service Representative
Credit Union of New Jersey
10.2016 - 04.2018
MBA - Human Resources
Capella University
Bachelor of Arts - Business And Organizational Leadership (BASBOL
Valencia College
NMLS
Issued Feb. 2017
Public Notary
Feb 2019 - Present
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