Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Affiliations
Timeline
Generic

LIZ PURSLEY

Huntsville

Summary

Detail-oriented Business Analyst with extensive experience in conducting thorough analysis and research to develop effective solutions for business challenges. Proven expertise in formulating strategies for business improvement and overseeing successful technology and system implementations. Strong commercial awareness complemented by in-depth knowledge of computing systems and project management methodologies. Career aspirations include leading innovative projects that drive organizational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

ASSISTANT DEPARTMENT MANAGER

Anthropologie
Huntsville
07.2022 - Current
  • Actively participated in leading the salesfloor, driving engagement through communication, leading the team to prioritize the customer experience, and surpassing forecasted sales objectives.
  • Analyzed business performance data utilizing QLIK to analyze key performance indicators and sales data and writes daily and weekly reports noting business and sales trends impacting performance.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Managed schedule and personnel allocation of 40+ employees to meet operational needs.
  • Utilized brand resources to champion employee development and support initiatives such as diversity and inclusion, employee recognition, and team-building activities

GIS TECHNICIAN

Magnolia-River Services
Hartselle
09.2021 - 04.2022
  • Developed GIS databases and maintained existing data sets utilizing ESRI ArcMap and ArcGIS software
  • Used GIS technology, equipment or systems to produce data layers, maps, tables and reports.
  • Managed and tracked mapping data creation and maintenance, performing QA checks to oversee AOI compliance.
  • Interpreted source material records, reconciled conflicting data, and referenced satellite and street-level imagery and as-builds to ensure accurate data reporting and map creation.
  • Coordinated with other departments to ensure data accuracy and integrity within the system.

WELLNESS AND SALES CONSULTANT

Massage Envy
Madison
05.2021 - 10.2021
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns, or challenges.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Trained sales associates in software application, product knowledge, and sales techniques
  • Assisted in scheduling, rescheduling, and canceling appointments for clients.

GIS SPECIALIST - CONTRACT

Latitude36, Inc
Franklin
06.2020 - 05.2021
  • Updated Atmos Energy natural gas pipeline services database utilizing the GE Smallworld GIS application and LocusView.
  • Interpreted source material records, reconciled conflicting data, referenced satellite and street-level imagery and historical records.
  • Performed quality assurance tests on mapping data sets to ensure accuracy with system updates.
  • Updated existing maps and computerized drawings and databases to reflect additions, removals and other changes to land bases and company owned pipeline facilities.
  • Collaborated with cross-functional teams to pinpoint data-sharing issues and define key area for improvement and solution implementation.

WELLNESS AND SALES CONSULTANT

Massage Envy
Brentwood
11.2019 - 06.2020
  • Facilitated membership sales through cultivating customer relationships and providing service and product information
  • Reviewed billing discrepancies with customers to resolve any payment issues.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Conducted associate training and offered staff development opportunities to increase process optimization and customer satisfaction.
  • Assisted in scheduling, rescheduling, and canceling appointments for clients.

DATA ENTRY SPECIALIST- CONTRACT

Internal Data Resources
Franklin
06.2019 - 09.2019
  • Performed data entry and processing for the Data Services department of Universal Music Publishing Group
  • Processed royalty & non-royalty data sets in AS400
  • Managed large data projects, including workflow scheduling, data entry and accuracy verification using Microsoft Excel
  • Tracked project progress through Agile methodology tool, JIRA, and updated tasks regularly according to their status changes.
  • Analyzed data for discrepancies, corrected errors, and removed duplicate information.
  • Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
  • Reviewed existing databases for accuracy and completeness of information.

APPLICATION SPECIALIST

Comdata Inc.
Brentwood
09.2018 - 05.2019
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports
  • Used company-created and Salesforce CRMs to maintain detailed customer account records and sales cycle workflow details.
  • Liaised between underwriting team and potential customer accounts to optimize customer application process.
  • Researched customer needs and preferences to identify opportunities for new business and upsell services.
  • Utilized statistical methods to analyze data and generate predictive models for business forecasting.

LEGAL ASSISTANT - CONTRACT

AMTEMPS
Nashville
05.2018 - 09.2018
  • Worked closely with multiple civil litigation attorneys to research, complete trial preparations, provide administrative assistance, and create document drafts for court use
  • Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submission
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Performed basic bookkeeping duties including tracking payments received from clients.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

DATA PROCESSING SPECIALIST

SJV & Associates
Kennesaw
11.2017 - 03.2018
  • Verified automated and manual court research documents to complete criminal background checks.
  • Maintained computer filing system to store, retrieve and update completed legal documents.
  • Used company developed CRM system to prepare reports, correspondences and other required documentation.
  • Provided consultation services on matters related to criminal history searches or background checks for prospective employees.
  • Assessed credibility of sources through careful review of statements obtained during preliminary document sourcing.
  • Utilized public databases to locate persons of interest or obtain additional background information on cases.
  • Prepared comprehensive reports summarizing findings from each investigation conducted.

Education

BACHELOR OF SCIENCE - SOCIOLOGY

Tennessee Tech University
Cookeville, TN
01.2016

HIGH SCHOOL DIPLOMA -

Tullahoma High School
Tullahoma, TN
01.2012

Skills

  • Microsoft Office Suite
  • Microsoft Project
  • GE SmallWorld
  • ESRI ArcMap
  • ESRI ArcGIS Online
  • LocusView
  • FieldLogic
  • Salesforce
  • JIRA
  • Adobe Acrobat
  • Data analysis
  • Sales analysis
  • Sales forecasting
  • Technical writing
  • Research
  • Problem solving
  • Public speaking
  • Customer service
  • Employee training
  • Conflict resolution
  • Schedule management
  • Agile methodology
  • CRM systems
  • Forecasting and planning

Certification

  • Foundations: Data, Data, Everywhere - Google - December 2024

Languages

Spanish
Limited

Affiliations

  • Hiking
  • Gardening
  • Coaching
  • Painting
  • Recreational Sports
  • Traveling

Timeline

ASSISTANT DEPARTMENT MANAGER

Anthropologie
07.2022 - Current

GIS TECHNICIAN

Magnolia-River Services
09.2021 - 04.2022

WELLNESS AND SALES CONSULTANT

Massage Envy
05.2021 - 10.2021

GIS SPECIALIST - CONTRACT

Latitude36, Inc
06.2020 - 05.2021

WELLNESS AND SALES CONSULTANT

Massage Envy
11.2019 - 06.2020

DATA ENTRY SPECIALIST- CONTRACT

Internal Data Resources
06.2019 - 09.2019

APPLICATION SPECIALIST

Comdata Inc.
09.2018 - 05.2019

LEGAL ASSISTANT - CONTRACT

AMTEMPS
05.2018 - 09.2018

DATA PROCESSING SPECIALIST

SJV & Associates
11.2017 - 03.2018

BACHELOR OF SCIENCE - SOCIOLOGY

Tennessee Tech University

HIGH SCHOOL DIPLOMA -

Tullahoma High School

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LIZ PURSLEY