Jada Chapman
Louisville,KY
Summary
Fashion Merchandising graduate with experience in retail leadership, visual merchandising, personal styling, and inventory management. Proven ability to drive sales, elevate customer experiences, and support business growth through strategic merchandising, operational excellence, and data-informed decision making. Experienced in analyzing sales performance, executing brand standards, coaching teams, and leveraging retail analytics to support business growth. Passionate about consumer trends, merchandising strategy, and creating engaging shopping experiences. Seeking opportunities in merchandising, e-commerce, buying, or brand marketing.
Overview
4
4
years of professional experience
Work History
Assistant Department Manager
Anthropologie
Louisville, Kentucky
08.2025 - 05.2026
- Supported daily store operations while maintaining Anthropologie’s premium brand standards and customer experience.
- Executed visual merchandising strategies, floor sets, and merchandise presentations to maximize customer engagement.
- Managed inventory accuracy through cycle counts, stock organization, and operational audits.
- Leveraged Microsoft Excel and business reporting tools to monitor store performance and support strategic planning.
- Coached and developed associates to deliver exceptional customer service and exceed sales goals.
- Analyzed sales trends and merchandising opportunities to improve product placement and drive business results.
- Assisted leadership with scheduling, operational execution, and cross-functional store initiatives.
Public Relations Coordinator
Social Life Louisville
Louisville, KY
05.2025 - 08.2025
- Built relationships with local influencers and businesses to strengthen community partnerships.
- Represented the organization at community events and networking opportunities.
- Assisted with public relations initiatives, brand awareness, and community outreach.
- Contributed to content creation and creative marketing efforts across digital platforms.
- Collaborated with team members to increase engagement and promote organizational events.
Personal Stylist & Wardrobe Consultant
Self-Employed
CO, KY, IN, Remote
11.2023 - 05.2025
- Delivered personalized wardrobe consultations based on client goals, lifestyle, body shape, and color analysis.
- Curated complete outfits for professional, casual, formal, and special-event occasions.
- Built long-term client relationships through personalized styling recommendations and exceptional service.
- Collaborated with retailers to source merchandise while balancing client budgets and style preferences.
- Stayed current on emerging fashion trends to provide relevant, modern styling solutions.
Keyholder
Francesca's
Louisville, KY
12.2023 - 01.2024
- Created visually compelling merchandise displays that increased customer engagement and sales.
- Executed merchandising standards, replenishment, and floor recovery to maintain brand presentation.
- Styled customers by recommending complete outfits and accessories tailored to their personal style.
- Assisted with inventory management and merchandise organization to support efficient store operations.
- Trained new team members on merchandising standards and customer service expectations.
Stylist/Sales Associate
House Of K
New Albany, IN
01.2022 - 12.2022
- Specialized in luxury and formalwear styling, helping clients select gowns and accessories for milestone events.
- Increased sales through personalized styling consultations and strategic product recommendations.
- Executed visual merchandising techniques to enhance merchandise presentation and customer experience.
- Built strong client relationships resulting in repeat business and customer satisfaction.
Sales Associate
Athleta- Gap
Colorado Springs, CO
09.2022 - 05.2023
- Maintained visually appealing sales floors through merchandise replenishment and organization.
- Assisted customers in selecting athletic apparel tailored to their needs and lifestyle.
- Supported inventory accuracy and product presentation while delivering exceptional customer service.
Social Media Manager
KY Center For Anxiety And Related Disorders
Louisville, KY / Remote
08.2022 - 05.2025
- Managed social media content across multiple platforms to strengthen brand awareness and community engagement.
- Designed promotional graphics and educational content supporting organizational initiatives.
- Monitored audience engagement and optimized content based on performance insights.
Client Service Manager
Animal Medical Center / Suveto
Woodland Park, CO
10.2024 - 05.2025
- Delivered exceptional client service through in-person, phone, and email communication.
- Coordinated scheduling and administrative operations using veterinary management software.
- Provided compassionate support to clients during sensitive situations.
Education
Bachelor of Science - Fashion Merchandising
Liberty University Online
Lynchburg, VA08.2025
Specialist - Global Training
Charis Bible College
Woodland Park, CO05.2025
Skills
- Visual Merchandising
- Retail Operations
- Fashion Styling
- Trend Forecasting
- Inventory Management
- Merchandise Planning
- Customer Relationship Management
- Sales Analysis
- Team Leadership & Coaching
- Product Presentation
- Microsoft Excel
- Microsoft Office Suite
- Retail Analytics
- Social Media Marketing
- Brand Standards
- Inventory Control
- Cross-functional Collaboration
Fashion Merchandising Professional
Visual Merchandising | E-commerce | Retail Leadership | Brand Strategy
Additional Experience
- Barista, Starlight Coffee Company (2020–2024)
- Barista, Cafe Leo (2023–2024)
- Summer Nanny, Private Employer (2023)
Timeline
Assistant Department Manager
Anthropologie
08.2025 - 05.2026
Public Relations Coordinator
Social Life Louisville
05.2025 - 08.2025
Client Service Manager
Animal Medical Center / Suveto
10.2024 - 05.2025
Keyholder
Francesca's
12.2023 - 01.2024
Personal Stylist & Wardrobe Consultant
Self-Employed
11.2023 - 05.2025
Sales Associate
Athleta- Gap
09.2022 - 05.2023
Social Media Manager
KY Center For Anxiety And Related Disorders
08.2022 - 05.2025
Stylist/Sales Associate
House Of K
01.2022 - 12.2022
Bachelor of Science - Fashion Merchandising
Liberty University Online
Specialist - Global Training
Charis Bible College