Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Jeff Martin

Nashua,NH

Summary

Merchendise Execution Asso.with expertise in planogram design and staging. Develops effective displays that visually enhance a variety of retail products to increase sales. Who is goal-oriented and consistently seeking opportunities for growth and increasing merchandising knowledge. Dynamic professional with extensive experience in visual merchandising and team supervision. Proven ability to implement effective merchandising strategies, enhance customer engagement, and drive sales growth.

Overview

26
26
years of professional experience

Work History

Assistant Department Manager

Floor & Decor
Nashua, New Hampshire
01.2023 - 01.2026
  • Assisted in managing daily store operations and team performance.
  • Coordinated inventory management and product displays for optimal customer experience.
  • Supported training and development of new team members in service standards.
  • Implemented merchandising strategies to enhance sales and customer engagement.
  • Oversaw cash handling processes during store transactions and reconciliations.
  • Collaborated with management to maintain compliance with safety regulations.
  • Facilitated communication between departments to ensure operational efficiency.
  • Resolved customer inquiries and concerns to promote satisfaction and loyalty.
  • Provided guidance and mentoring to department staff members.
  • Ensured that all safety protocols were followed in accordance with company policy.
  • Supervised a team of employees by providing feedback on their work performance and setting expectations for them to follow.
  • Coordinated daily operations within the department.
  • Resolved conflicts between staff members in a professional manner.
  • Managed inventory of supplies for the department including ordering new items as necessary.
  • Implemented training programs for new hires and existing staff members.
  • Developed strategies to improve customer service, performance, and productivity.
  • Trained new employees on company policies and procedures.

Department Supervisor

The Home Depot Inc
Nashua, New Hampshire
04.2020 - 12.2022
  • Supervised daily operations and maintained department standards.
  • Trained and mentored new associates on product knowledge and customer service.
  • Coordinated inventory management and ensured stock availability on the sales floor.
  • Implemented safety protocols and conducted regular safety training sessions.
  • Facilitated communication between departments to enhance workflow efficiency.
  • Resolved customer issues by providing solutions and ensuring satisfaction.
  • Trained employees on new processes or procedures as needed.
  • Ensured compliance with all safety regulations across the department.

Merchindise Execution Asso.

Home Depot
San Ramon, ca
06.2010 - 04.2020

Designed displays to make the store experience interactive and engaging.Displayed the appropriate signage for products and sales promotions.Arranged items in favorable positions and areas of the store for optimal sales.Established and maintained proper high traffic displays, resulting in increased sales.Effectively communicated and coordinated execution of the planogram with store management.Printed various labels and tags for all merchandise.

Event Security

csc Event security
San Francisco, ca
07.2009 - 06.2010

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.

Retail Clerk

Kmart
Oakley, ca
08.2005 - 03.2007

Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Recommended merchandise based on customer needs.Operated a cash register to process cash, check and credit card transactions.Replenished floor stock and processed shipments to ensure product availability for customers.

Deli Clerk

lucky stores
Oakley, CA
07.2005 - 02.2007

Greeted all customers.Handled products and equipment in accordance with safety and sanitation guidelines.Fulfilled special order requests, including special occasion cakes and party platters.Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.Checked out customers and bagged items quickly.Safely operated manual and electric pallet jacks.Sliced, served and packaged specialty meats, salads and cheeses.Served shoppers in a prompt, courteous and friendly manner.Cleaned walls, fans and drains in bakery coolers, display cases and work areas.Stocked meat cases.Broke down heavy pallet loads of cases, boxes and bags.Arranged and stocked department displays.Emphasized fast, friendly customer service.Handled and bagged groceries carefully and according to customer preference.Swept floors and maintained sweep logs.

Deli Clerk Lead

Andronico
Berkeley, CA
09.1999 - 07.2005

Greeted all customers.Delegated tasks to team members to optimize productivity.Supervised 3 employees per shift Handled products and equipment in accordance with safety and sanitation guidelines.Fulfilled special order requests, including special occasion cakes and party platters.Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.Praised by management for being a fast and efficient worker, requiring little supervision.Served shoppers in a prompt, courteous and friendly manner.Cleaned walls, fans and drains in bakery coolers, display cases and work areas.Stocked meat cases.Broke down heavy pallet loads of cases, boxes and bags.Gave every customer immediate and undivided attention.Complied with health and sanitation practices and procedures.Stocked, priced, front-faced and rotated merchandise.Swept floors and maintained sweep logs.Developed positive vendor relationships.

Education

High School Diploma - basic

Alameda High
1988

Skills

  • Floor set design
  • Visual displays
  • Store maintenance
  • Display resetting
  • Active listener
  • Friendly and outgoing
  • Team player
  • Organized
  • Fluent in English
  • Visual merchandising
  • Inventory management
  • Team supervision
  • Cash handling
  • Merchandising strategies
  • Customer relationship management
  • Safety compliance
  • Problem solving
  • Employee training
  • Conflict resolution
  • Customer service
  • PPE use
  • Proactive leadership
  • Training & Development
  • Decision-making
  • Supervision and leadership
  • Self-Directed
  • Teamwork and collaboration
  • Leadership
  • Flexible and adaptable

Accomplishments

Led 1 merchandising team and successfully exceeded sLA by 90%.

Affiliations

Handled the day to day operation of a department

Timeline

Assistant Department Manager

Floor & Decor
01.2023 - 01.2026

Department Supervisor

The Home Depot Inc
04.2020 - 12.2022

Merchindise Execution Asso.

Home Depot
06.2010 - 04.2020

Event Security

csc Event security
07.2009 - 06.2010

Retail Clerk

Kmart
08.2005 - 03.2007

Deli Clerk

lucky stores
07.2005 - 02.2007

Deli Clerk Lead

Andronico
09.1999 - 07.2005

High School Diploma - basic

Alameda High
Jeff Martin