Andrea Watson
Fort Worth,TX
Summary
Strategic Assistant Department Manager with expertise in inventory management, team leadership, and compliance. Strengths include financial analysis, audit support, and account reconciliations. Experienced in preparing financial statements and optimizing financial processes. Committed to enhancing customer satisfaction and operational efficiency through effective training and resource allocation, driving growth and profitability across diverse organizations.
Overview
10
10
years of professional experience
Work History
Assistant Department Manager
Kroger
Fort Worth, Texas
04.2017 - 08.2024
- Assisted in managing daily store operations and team schedules.
- Supported inventory management and restocking efforts on the sales floor.
- Trained new employees on store policies and customer service standards.
- Ensured compliance with health and safety regulations throughout the department.
- Collaborated with department managers to develop promotional displays and layouts.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Monitored product pricing and signage for accuracy across the department.
- Participated in team meetings to strategize sales and improve performance.
- Provided guidance and mentoring to department staff members.
- Ensured that all safety protocols were followed in accordance with company policy.
waitress
cafe sicilia
North Richland Hills, Texas
12.2016 - 03.2017
- Checked back with customers throughout meal service to ensure satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Organized take-out orders efficiently according to customer requests to maximize service speed.
- Took orders for food and drinks and delivered them to guests.
- Processed customer payments accurately using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Upheld health and safety standards in food handling and service practices.
Deli Associate
winco
North Richland Hills, Texas
10.2014 - 11.2016
- Prepared and maintained fresh deli products for customer service.
- Assisted customers with product selection and special requests.
- Ensured cleanliness and organization of deli display cases.
- Operated slicers, scales, and other deli equipment safely.
- Collaborated with team members to restock inventory efficiently.
Education
GED -
winfree academy
Skills
- Inventory management
- Visual merchandising
- Employee training
- Customer relationship management
- Compliance enforcement
- Team leadership
Timeline
Assistant Department Manager
Kroger
04.2017 - 08.2024
waitress
cafe sicilia
12.2016 - 03.2017
Deli Associate
winco
10.2014 - 11.2016
GED -
winfree academy