Summary
Overview
Work History
Education
Skills
Timeline
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Liz Williams

Anaheim,CA

Summary

Dedicated and accomplished leader with 5+ years of experience in Disney Live Entertainment, excelling in training, leading, and performing. Proven success in supporting daily operations, collaborating across departments, and ensuring a high standard of show quality. Adept at managing multiple responsibilities in a fast-paced environment.

Overview

10
10
years of professional experience

Work History

Entertainment Training Specialist Support

Walt Disney Parks & Resorts
10.2023 - Current
  • Assesses additional needs based on training progress and collaborates with management to meet requirements.
  • Assists in analyzing and assessing training and development needs for different disciplines and individuals.
  • Organizes and implements all training sessions for multiple disciplines within Entertainment.
  • Provides excellent guest service and administrative support to multiple departments within Entertainment.
  • Schedules and coordinates training sessions, including booking facilities and arranging tech.
  • Develops and executes strategies to improve training program performance.

Day of Coordinator-Entertainment

Walt Disney Parks & Resorts
12.2022 - Current
  • A strong ability to adhere to training timelines with excellent collaboration between partnering departments.
  • Effective in nurturing cross-departmental relationships.
  • Demonstrates appropriate discretion with proprietary information for all creative and internal communications.
  • Cultivates a professional, collaborative, and teamwork-driven culture for all cast members.
  • Supports Character Training Operations, providing direction, assigning tasks, and communicating expectations to trainers and trainees.
  • Maintains show quality and addresses concerns, collaborating with department leaders and the Show Quality Team.
  • Leads and supports the Disneyland Character Operations Training team, offering real-time coaching and addressing performance issues.

Photographer/Owner

Liz Williams Photography
03.2020 - Current
  • Proficiency in Adobe Photoshop and Lightroom.
  • Edits, tones, captions, and uploads photographs for publication.
  • Photographs high-quality images for various print and digital projects.
  • Schedules and books locations for photo shoots, working collaboratively with clients and contacts.
  • Works with various clients providing guest service.
  • Maintains a high level of professionalism, guest service and discretion when dealing with various clients.

Performer, Trainer, Deployment/Stage Scheduler

Walt Disney Parks & Resorts
06.2018 - Current
  • Serves as a subject matter expert for Character cross-discipline inquiries, including Hair & Makeup, Costuming, and Live Entertainment.
  • Provides performance feedback to maintain consistency and efficiency among performers at the Disneyland Resort.
  • Facilitates new hire content to ensure standardized training across all resorts.
  • Supports an efficient production system in a fast-paced environment by accurately processing all day-of call outs and setting up the daily operation for success.
  • Manages sensitive information on a daily basis and addresses changes to daily and weekly operations.
  • Acts as a leader and role model for all performers throughout the resort.
  • Proficiency in Microsoft Office Suite programs, Teams and Zoom.
  • Answers multi-line phone system, transfers calls, delivers messages to department leaders and greets Cast Members.

Performer

Walt Disney Parks And Resorts
03.2014 - 01.2015
  • Helped bring to life the world-famous Disney Characters before thousands of guests each day in 'meet and greets' across the Walt Disney World Resort
  • Developed improvisational skills, poise, and grace while working for one of the world's leading Entertainment companies in the world
  • Used unique skills to interact with guests and tell classic Disney tales.

Education

Bachelor of Arts - Theatre Arts

California State University, Chico
Chico, CA
06.2018

Skills

  • Communication skills
  • Microsoft Excel
  • Time management
  • Guest services
  • Leadership
  • Facilitation
  • Training
  • Adobe Photoshop/Lightroom

Timeline

Entertainment Training Specialist Support

Walt Disney Parks & Resorts
10.2023 - Current

Day of Coordinator-Entertainment

Walt Disney Parks & Resorts
12.2022 - Current

Photographer/Owner

Liz Williams Photography
03.2020 - Current

Performer, Trainer, Deployment/Stage Scheduler

Walt Disney Parks & Resorts
06.2018 - Current

Performer

Walt Disney Parks And Resorts
03.2014 - 01.2015

Bachelor of Arts - Theatre Arts

California State University, Chico

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Liz Williams