Liza Figueroa

Palm Springs,CA

Summary

Dedicated Medical Assistant with 10 years of experience in surgical support, specializing in patient intake, scheduling, and documentation management. Proven expertise in coordinating pre-operative processes and ensuring efficient appointment confirmations. Additionally, 5 years as Administrator/Manager in a NEMT company, overseeing operations, HR documentation, and staffing to ensure optimal service delivery.

Overview

Languages

years of professional experience

Work History

Administrator / Manager

Aragon Medical Transport

Cathedral City, CA

08.2022 - Current

Administered operations as the manager for a NEMT company in Cathedral City for 5 years.
Managed day-to-day administrative operations, ensuring reliable service coverage for clients.
Coordinated with leadership to ensure administrative processes were completed accurately and on time.
Assisted with employee scheduling and staffing coordination, optimizing workforce availability to meet operational needs.
Assisted with employee scheduling and staffing coordination to meet operational needs.
Coordinated with leadership to complete administrative processes accurately and on time, enhancing operational efficiency.

Medical Assistant / Surgical Scheduler / Front Desk Support

Mark V. Sofonio

Rancho Mirage, CA

07.2012 - 07.2022

Coordinated multi-role support for a surgeon by executing Medical Assistant duties, managing surgical scheduling, and ensuring front desk coverage.
Scheduled surgeries and coordinated pre-op requirements such as appointments, follow-ups, and required paperwork.
Roomed patients and supported pre-visit intake and preparation for provider appointments (vitals and basic assistance).
Prepared and supported surgical/exam room readiness by ensuring supplies and organization prior to procedures.
Managed front desk operations, including patient check-in, scheduling assistance, and optimizing patient flow.
Confirmed patient appointments and communicated arrival/pre-op instructions.
Organized patient files and ensured accurate documentation within clinical workflow to enhance efficiency.

Education

High School Diploma -

Cathedral City High School

Cathedral City, CA

CMA -

PIMA Medical Institute

San Diego, CA

Skills

Surgical scheduling and pre-op coordination
Administrative support and patient flow coordination
Patient intake assistance
Front desk operations
Surgical room preparation and supply readiness
Operational efficiency

CPR/BLS certified
HIPAA awareness and confidentiality (patient/employee information)
Team management
Staff management
Patient communication