Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Liza Guzman Munoz

2028 Grand Concourse, Bronx,NY

Summary

Personable professional with strong communication and customer service skills. Bilingual in English and Spanish, excels in fast-paced environments while fostering positive experiences. Proven team player with expertise in time management, problem-solving, and organization, effectively addressing customer needs and maintaining professionalism in diverse situations.

Overview

2
2
Languages
2
2
years of professional experience

Work History

Customer service / cashier

CVS
Manhattan, NY
02.2024 - 08.2025
  • Processed customer transactions efficiently using POS systems.
  • Resolved customer inquiries and complaints with effective problem-solving techniques.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Ensured compliance with store policies and health regulations during all transactions.
  • Implemented strategies to streamline checkout process, reducing wait times for customers.

Cashier/sales associate

Perfumania Co.
Bronx, NY
11.2025 - 08.2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of sales floor, ensuring a welcoming environment.
  • Collaborated with team members to meet daily sales goals and promote new products.

Education

High School Diploma -

Forsyth Sattitle Academy
Manhattan, NY
06-2025

Bachelor of Arts - Criminal Justice

Borough of Manhattan Community College
Manhattan, NY
05-2029

Skills

  • Customer service
  • Multitasking capabilities
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Point-of-sale operation
  • Customer engagement
  • Scheduling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier/sales associate

Perfumania Co.
11.2025 - 08.2026

Customer service / cashier

CVS
02.2024 - 08.2025

High School Diploma -

Forsyth Sattitle Academy

Bachelor of Arts - Criminal Justice

Borough of Manhattan Community College