Liza McVade
Rosenberg,TX
Summary
Seeking a position where I can maximize my management and program development experience, with a opportunity for growth within a company.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon
Richmond, TX
01.2022 - 02.2025
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Manager
Mas Restaurant Group
Richmond, TX
08.2018 - 12.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Warehouse Specialist / Selector II
McLane Foodservice/Grocery
Lubbock, TX
07.2015 - 06.2018
- Selected and packed product for various stores and restaurants, operated heavy equipment, and insured quality and quantity of each pallet and truck for distribution.
Warehouse Specialist / Selector II
McLane Foodservice/Grocery
Lubbock, TX
07.2015 - 06.2018
- Selected and packed product for various stores and restaurants, operated heavy equipment, and insured quality and quantity of each pallet and truck for distribution.
Store Manager
Dollar Jewelry Galore
Lubbock, TX
05.2015 - 12.2015
- Supervised the overall activity of 5 team members ensuring that staff gave great customer service as we as monitoring the financial performance of the store.
Store Manager
Dollar Jewelry Galore
Lubbock, TX
05.2015 - 12.2015
- Supervised the overall activity of 5 team members ensuring that staff gave great customer service as we as monitoring the financial performance of the store.
CNA
Herigate Oaks Nursing & Rehab
Lubbock, TX
03.2003 - 02.2006
- Provided day-to-day care and treatment for residents.
CNA
Herigate Oaks Nursing & Rehab
Lubbock, TX
03.2003 - 02.2006
- Provided day-to-day care and treatment for residents.
Education
Associates of Arts - General Studies
Central Texas College
Killeen, Tx01.2013
Skills
- Conflict Resolution
- Time Management
- Leadership
- Development of employees
- Staffing
- Good Communication
- Good Organisation
- Ability to deal with Change Effectively
- Technical and Conceptual
- Human and interpersonal
Certification
Restaurant and Store Management
Timeline
Fulfillment Associate
Amazon
01.2022 - 02.2025
Manager
Mas Restaurant Group
08.2018 - 12.2021
Warehouse Specialist / Selector II
McLane Foodservice/Grocery
07.2015 - 06.2018
Warehouse Specialist / Selector II
McLane Foodservice/Grocery
07.2015 - 06.2018
Store Manager
Dollar Jewelry Galore
05.2015 - 12.2015
Store Manager
Dollar Jewelry Galore
05.2015 - 12.2015
CNA
Herigate Oaks Nursing & Rehab
03.2003 - 02.2006
CNA
Herigate Oaks Nursing & Rehab
03.2003 - 02.2006
Associates of Arts - General Studies
Central Texas College