Liza Parent

• Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
• Increased client base by developing and implementing effective business development strategies.
• Expanded product offerings to reach a more diverse customer base, boosting overall sales figures.
• Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
• Led change and transformation across business areas to deliver benefits and align company resources.
• Enhanced company''s market presence through targeted networking events and relationship building.

• Delivery Manager and Agile Product Owner: Spearheaded the transformation of core lending and deposit platforms, executing three phased releases across six affiliate banks in six states
• Executive/Leadership Support: Fostered executive-level advocacy and provided coaching to leadership, enabling effective core banking transformation and accelerating finance operations
• Business Continuity: Ensured seamless maintenance of BAU processes during each affiliate conversion, integrating changes effectively into business operations
• Cross-functional Liaison: Collaborated with product and development teams to translate finance requirements into actionable deliverables
• Software Integration: Researched and facilitated the integration of software solutions to streamline accounting and financial processes
• Project Evaluation: Assessed project applications against specifications, making informed decisions to approve, reject, or recommend adjustments
• Talent Management: Led recruitment, interviewing, and hiring efforts; implemented a mentoring program to foster positive feedback and employee engagement.

VP, Core Banking Transformation
MUFG Union Bank - Tempe, AZ
January 2017 – May 2022

• Collaborated directly with stakeholders to recommend and implement effective business process solutions, driving customer growth and revenue enhancement.
• Utilized change management, organizational design, and business process principles to ensure project milestones were achieved within designated release schedules.
• Oversaw budget management and resource allocation to optimize productivity and profitability.
• Leveraged data analytics for informed decision-making and continuous business improvement.
• Prioritized the development of critical features to identify constraints and technical challenges related to PeopleSoft General Ledger integration.
• Coordinated with solution architects to integrate the general ledger with the new core deposit system.
• Translated regulatory requirements into actionable mapping documents for solution architects.

• Led efforts in gathering, analyzing, validating, and mapping current and future business systems, processes, and user needs.
• Enhanced user interfaces to improve functionality and user experience.
• Assessed business requirements to develop targeted solutions.
• Conducted design workshops with users to gather requirements and perform gap analysis.
• Led team of analysts responsible for development of flowcharts to illustrate change from current to future state environments.
• Formulated policies and procedures that aligned with actual goals, tasks, and workflows, while adhering to all regulatory compliance requirements.

• Managed team of 3 supervisors and 15+ specialists responsible for commercial, SBA, and residential lending operations, including but not limited to: QA, special assets processing, payments, advances, loan maintenance, loan boarding, loan audit, and regulatory reporting
• Developed and implemented policies and procedures (SOP's included), SLAs, and performance tracking for NB|AZ commercial, construction and consumer lending operations
• Implemented “Round Table” sessions to promote effective partnership with lending unit managers and officers
• Developed acknowledgement program for excelling employees, incorporating NB|AZ core values
• Responsible for internal, external, and corporate audit coordination for compliance and regulatory reviews.