Liza Ryll
Westford,MASSACHUSETTS
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced customer service environments. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty. Driven student committed to learning and developing new skills in the animal science field.
Overview
2
2
years of professional experience
Work History
Server and Hostess
99 Restaurant & Pub
Westford, MASSACHUSETTS
09.2023 - Current
- Took accurate food and drink orders, using a POS ordering software system.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Movie Theater Employee
O'neil Cinemas
Littleton, MASSACHUSETTS
09.2022 - 09.2023
- Operated cash registers to process customer transactions for tickets and concession items.
- Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
- Greeted customers and provided information about movies, tickets, concessions, and theater policies.
Education
Bachelor of Science - Animal Science, Pre-Vet And Biology
University of Massachusetts Amherst
Amherst, MA05-2027
High School Diploma -
Westford Academy
Westford, MA06-2023
Skills
- Strong work ethic
- Problem-solving abilities
- Computer literacy
- Teamwork and collaboration
- Time management
- Attention to detail
- Animal handling experience
Languages
English
Native/ Bilingual
Hungarian
Native/ Bilingual
Affiliations
- Member of the UMass Amherst Pre-Veterinary and Animal Science Club, UMass Amherst Wildlife Society, and Amherst Conservation Committee.
- Volunteer experience working at a Butterfly Sanctuary in Westford, MA, during my senior year of high school. I managed and was in charge of fixing up one of the old greenhouses, and taking care of the plants and butterflies in that greenhouse.
- Volunteer experience at the Lowell Humane Society in Lowell, MA, all throughout high school. Here I gained valuable animal experience hours working with shelter dogs and cats.
Timeline
Server and Hostess
99 Restaurant & Pub
09.2023 - Current
Movie Theater Employee
O'neil Cinemas
09.2022 - 09.2023
Bachelor of Science - Animal Science, Pre-Vet And Biology
University of Massachusetts Amherst
High School Diploma -
Westford Academy
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