Liza Saturday

Oversee operations of six venues ranging from 1200 to 1800 capacity across the Southeast.

• Improve company standards and procedures by creating and implementing cross-departmental SOP, collaborating with programming, marketing, F&B, accounting, and production.
• Hire, train, and coach venue management with performance evaluations.
• On-call availability for management consultation and emergencies.
• Establish, negotiate, and maintain relationships with facility vendors and community partners.
• Provoke efficient communication and healthy boundary setting through company
• Ensure all buildings are up to par and improving efficiency within budget to maximize revenue and profit.
• Monitor operational budgets for all venues, altering operations as needed.

1800 Capacity

• Oversee all day-to-day operations of the venue including production, ticketing, F&B, maintenance, private events and concerts
• Hire, train and hold all hourly staff accountable through measurable KPIs
• Advance final details for all private events and concerts, working with programming and production teams ranging from $100-$100k+ in revenue
• Settle all shows (merch, artist)
• Schedule hourly staff per events' details & needs
• Ensure upkeep and cleanliness of facility
• Present from load in to load out, troubleshooting and ensuring highest quality experience for artists, clients, and guests within venue
• Bring the highest level of customer service & hospitality to every event at the venue

314 Capacity & 100 Capacity

• Advance, execute and manage 440+ concerts a year from local to international touring artists in both rooms
• Executed offers, contracts and deposits
• Created training program for backstage servers and Concert Managers, adopted company wide to maintain hospitality budgets
• Travel to open new venues and train staff for Boston & Atlanta locations
• Prepare on sale material, collaborated with ticketing and marketing teams
• Manage a team of 10-25 people daily including box office, service and production
• Conducted on stage announcements nightly
• Maintain top notch artist hospitality with a conscious pulse on COGS nightly
• Expense tracking for all shows, met strict deadlines for quarterly P&Ls
• Advance and execute all ticketed, private and public meet and greets for 1-600 people
• Prioritize importance of artist and fan experiences at City Winery Nashville

Create engaging content, increase traffic and manage social media properties for developing artists Rhea Francani, Casey K & Janey Street

Agent Assistant for Lee Olsen (VP & Agent) & John Everhart (Agent)

Book cover bands at casinos, clubs, corporate and private events, manage artists & social media for DBM.