Liza Varsalona

Inbound and Outbound Inventory Control

• Completed physical inventory counts each month.
• Divided and categorized cargo received and redirected shipments in response to customer requests.
• Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Paid attention to detail while completing assignments.

• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Processed orders and sent to kitchen employees for preparation.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

Same experience as above

• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients, and updated client records.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
• Organized, maintained and updated information in computer databases.
• Collected [Type] payments, processed transactions and updated relevant records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Handled cash transactions and maintained sales and payments records accurately.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.