Liza Ng
Staten Island,NEW YORK
Summary
Skilled in team coordination and communication, with a strong background in managing inquiries and payments at Habib American Bank.
Committed to delivering exceptional guest experiences at Macy’s SantaLand.
Overview
2026
2026
years of professional experience
Work History
Guest Services
Macy’s
Herald Square, New York
2023 - Current
Seasonal position.
Greet guests
Check in guests
Coordinate with team members to handle crowd control. Direct guests to various areas. Communicate with Team Leaders. Handle any situations such as guests being upset. Resolve the issues with guests such as when they are unable to access their reservations. Help guest make reservations. Clean up on end of day.
Deputy Manager
Habib American Bank
New York, NY
10.2015 - Current
· Correspond via email with banks to resolve various inquiries which include non receipt of payments, Recalling of funds, fraudulent payments.
·
Education
General
New Dorp High School
Staten Island, NY06.1983
Skills
- Guest service experience
- Communication with Management and team members
- Coordinating with team to provide exceptional service
Timeline
Deputy Manager
Habib American Bank
10.2015 - Current
Guest Services
Macy’s
2023 - Current
General
New Dorp High School