Highly respected and accomplished Interior Designer with an impressive background of creating over 1,000 aesthetically pleasing and cohesive interior designs. Creates fun interactive and collaborating client experiences while exceeding financial and survey goals. A valued teammate that can be trusted to provide support and inspiration.
Overview
29
29
years of professional experience
Work History
Designer
Irvine Pacific Design Center
12.2012 - Current
Created over 600 beautifully integrated and cohesive interior designs.
Surpassed revenue expectations by generating gross sales over $30 million over a 7-year period (averaging $4.3 million per year).
Exceeded buyer satisfaction goals by 4.5% for the 7year period by receiving a 94% average satisfaction Eliant buyer survey score despite Covid’s reduced face to face interactions, significant supply chain constraints and buyers often challenged by the English language.
Captured gross profit margins in excess of 32% consistently every year.
Instrumental to help team capture 1st Place of the 2020 Eliant Homebuyer Choice Award for High Volume Design Center Experience in the United States.
Eliant Homebuyer Choice Award 2024 nominee for Top 10 Design Representative for Medium Volume Design Center in the United States.
Effectively navigated a rigorous schedule to complete buyer option agreements within cut-off deadlines for over 300 stage cut-offs per year (encompassing between 9 to 13 active projects)
Significant knowledge with architectural plans and upgrade options, such as, room and structural, appliances, electrical, low voltage, plumbing, insulation, cabinets, closet organizers, countertops, shower surrounds, paint, mirrors, stairs, flooring, window blinds and shutters.
Created integrated preplot schemes to facilitate unsold inventory through construction which were enthusiastically embraced by the buying public.
Generated all preplot scheme related finish drawings, materials and color presentation boards.
Ability to identify customers specific needs and present products to increase the home value.
Implemented creative initiatives focused on customer loyalty, while brainstorming and engaging with teammates to explore, share and implement best practices.
Demonstrated core values of trust, respect, integrity, humility and accountability with a passion to learn and improve.
Designer
Leonard’s Services
06.2001 - 07.2012
Presented a portfolio of upgrades, such as, countertops, flooring, builder options, window treatments and synthetic turf, to clients at several design centers and different builders.
Increased new customer base and maintained impressive profit margins in a down economy.
Enhanced image of the company as customer driven and developing quality client relationships.
Ability to identify specific needs of the customer and present products that will increase the value of the home.
Facilitated a rigid schedule which produced profitable deadlines and cutoff dates.
Designer
Brehm Homes
01.2000 - 06.2001
Designer of a respected home builder who has brought the dream of home ownership to more than 6,000 families in San Diego and Riverside County.
The design center division was sold to Leonard’s in April 2001.
Manager and Designer
Newport Design Center
01.1998 - 01.2000
Manager and Designer of the Carlsbad showroom for a division of Capital Pacific Holdings, a regional homebuilder and developer with operations throughout California, Arizona and the Southwest.
Assistant Designer
Lifestyles By Shea Homes
07.1995 - 12.1997
Assistant Designer for the company which has a reputation of building the finest crafted homes with an emphasis on quality workmanship, design and customer experience.
Education
Bachelor of Arts - Interior Design (CIDA Accredited) -
Michigan State University
East Lansing, MI
Skills
Interior design
Creative design layouts
Teamwork & Collaboration
Complex problem solving
Exceeding Goals
Multi tasking
Time management
Detail oriented
Organized
Product knowledge
Budgeting
Trend identification
Microsoft Office
NHMS Software
Studio Chateau Software
Timeline
Designer
Irvine Pacific Design Center
12.2012 - Current
Designer
Leonard’s Services
06.2001 - 07.2012
Designer
Brehm Homes
01.2000 - 06.2001
Manager and Designer
Newport Design Center
01.1998 - 01.2000
Assistant Designer
Lifestyles By Shea Homes
07.1995 - 12.1997
Bachelor of Arts - Interior Design (CIDA Accredited) -
Michigan State University
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