Kyle Gaxiola
Corona,CA
Summary
Highly-motivated team player with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Irvine Pacific
Irvine, CA
02.2021 - 07.2023
- Kept customer and system information accurate and current to support timely resolutions for concerns.
- Assigned work and monitored performance of project personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Scheduled crews, order materials and coordinate subcontractor work.
- Examined claims, records and procedures to grant approval of coverage.
Repair Technician
CrownCo Inc.
Riverside, CA
01.2016 - 02.2021
- Followed repair processes, driving high quality and short cycle time.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Kept interior and exterior of buildings clean, safe and welcoming.
- Read work orders or received instructions from supervisors and homeowners to determine work requirements.
- Exceeded company expectations by helping close newly purchased homes.
Team Member
Target
Irvine, CA
10.2015 - 01.2016
- Organized merchandise and stockroom shelves to ensure a neat and orderly display.
- Performed inventory cycle counts as needed to maintain accurate records of quantity on hand.
- Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
- Utilized barcode scanners to record information regarding incoming and outgoing products accurately.
Team Member
Togo's Sandwiches
Irvine
01.2014 - 06.2015
- Operated cash registers to process payments from customers.
- Operated meat slicing machines and ensured all menu items were prepared in accordance with health and safety standards.
- Assisted in the training of new staff members on proper sandwich-making techniques.
Education
High School Diploma -
Access
Santa Ana, CA04.2014
Skills
- Understanding Customer Needs
- Issue and Complaint Resolution
- Customer Account Management
- Adaptive Team Player
- Quality Assurance Control
Timeline
Customer Service Representative
Irvine Pacific
02.2021 - 07.2023
Repair Technician
CrownCo Inc.
01.2016 - 02.2021
Team Member
Target
10.2015 - 01.2016
Team Member
Togo's Sandwiches
01.2014 - 06.2015
High School Diploma -
Access
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