Summary
Overview
Work History
Education
Skills
Timeline
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Lizabeth Serrano

Dallas,TX

Summary

Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.

Overview

7
7
years of professional experience
1
1
Language

Work History

Bookkeeper

Forward Diesel Repair
Fort Worth, TX
05.2019 - 06.2022
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Reviewed and processed employee expense reports and vendor invoices for payment.

Account Manager

Nissan Motor Corporation
Irving, TX
08.2018 - 05.2019
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Initiated repossession process or service disconnection upon failure of other collection methods.
  • Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
  • Worked closely with repossession agents to coordinate activities.

Late Stage Automotive Collections

Ford Motor Company
Irving, TX
04.2014 - 03.2017
  • Counseled debtors on payment options and arranged installment agreements.
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Used skip tracing and other techniques to locate debtors.
  • Trained new team members on scripts, company services and collection strategies.

Education

No Degree - Accounting

Texas Woman's University
Denton, TX

Skills

Account Reconciliation

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Timeline

Bookkeeper

Forward Diesel Repair
05.2019 - 06.2022

Account Manager

Nissan Motor Corporation
08.2018 - 05.2019

Late Stage Automotive Collections

Ford Motor Company
04.2014 - 03.2017

No Degree - Accounting

Texas Woman's University

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Lizabeth Serrano