Seasoned Communications Manager and storyteller with a proven track record of planning and executing comprehensive communications strategies that support fundraising objectives. Highly skilled in team leadership, campaign management, and stakeholder engagement. Adept at amplifying agency mission and values in external communications to donors, supporters, partners, and the media.
Overview
37
37
years of professional experience
Work History
Communications Manager
Asian Counseling And Referral Service
Seattle, WA
03.2019 - Current
Acted as Development Director, creating a grant and sponsorship tracking system to monitor outreach, cultivation, relationship history, and financial transactions (invoicing and payments).
Developed and executed communication strategies to support two annual major fundraising campaigns, donor cultivation, and public awareness of the organization’s mission, services, and events.
Supervised and coached communications and data staff, fostering high-quality donor relationships, and ensuring alignment with agency goals.
Managed constituent database, ensuring data accuracy and integrity, while analyzing campaign performance to inform strategic decisions.
Served as the agency’s media liaison, building relationships with media outlets, and securing earned and paid media coverage through story pitching, press releases, and op-eds.
Created compelling digital and print content, including press releases, website copy, newsletters, brochures, and email campaigns.
Managed the communications and marketing budget, overseeing vendor relationships, and optimizing cost-effectiveness in material distribution.
Served as an interdepartmental ambassador, working closely with department directors to highlight program impacts, and develop cohesive messaging across all communication channels.
Provided guidance on branding standards to maintain consistency across all platforms.
Managed social media accounts, engaging with target audiences to boost visibility, and promote the agency’s mission.
Produced agency and client videos to highlight services and impact.
Digital Content News Producer
KING 5 Television and Northwest Cable News
Seattle, WA
10.2000 - 12.2018
Conceptualized, wrote, and presented news content on a wide range of topics for KING5.com and NWCN.com. Managed content curation, blogging, video encoding, photo editing, and production of interactive features.
Actively managed the website homepage during prime-time evening coverage and weekends, ensuring fresh and relevant content from multiple local, national, and international news sources.
Project-managed special online coverage and television franchises, collaborating with reporters, producers, graphic designers, and web developers.
Advised cross-departmentally with television news directors, producers, and marketing teams on digital content strategies, cross-promotion, and workflow optimization.
Used web analytics to track KPIs, site traffic growth, and user habits; analyzed the success of initiatives and strategies.
Developed social media strategies and expanded engagement on Facebook and Twitter; trained newsroom staff in digital publishing and social media best practices.
Notable Contributions:
Lead producer for digital coverage of elections, developing and implementing digital and mobile strategies; created stories on major races, coordinated live video streaming, monitored live chats, and provided real-time updates on social media.
Oversaw the web strategy for the redesigned HealthLink and Lifestyles sections during the first year of the Affordable Care Act; expanded social media presence, increasing engagement on Facebook, and page views by 80%.
Created a comprehensive web content and social media strategy for online and mobile weather coverage.
Project-managed special online coverage for the 25th anniversary of the Mount St. Helens' eruption, featuring survivor stories, videos, interactive timelines, and special reports.
Contributing Writer
International Examiner
Seattle, WA
08.1998 - 01.2011
Wrote articles covering community news and social justice issues relevant to Seattle’s Asian American and Native Hawaiian/Pacific Islander communities.
Created reviews of books, theater performances, and profiles of local and visiting authors and artists.
Northwest Bureau Chief and Editor
World Tribune
Seattle, WA
09.1987 - 05.2005
Authored and edited features and profiles for the World Tribune, a national newspaper for a non-profit Buddhist lay organization.
Supervised a team of reporters, photographers, and field staff, assigning stories, managing workflow, and ensuring deadlines were met.
Provided guidance and mentorship to journalists, helping them develop writing and storytelling skills.
News Assistant
ABCNews.com
Bellevue, WA
10.1999 - 08.2000
Wrote, proofread, and edited news articles, headlines, and summaries for the business, health, living, science, and technology sections.
Monitored chat discussions and forums, and created archives for weekly columns.
Education
Certificate in Storytelling And Web Content Strategy -
University of Washington
Seattle, WA
12-2016
Bachelor of Arts - Comparative Literature
University of Washington
Seattle, WA
06-1998
Skills
Fundraising Campaign Management
Event Program Management
Communications Strategy and Marketing
Media Relations and Content Development
Project Management
Crisis Communications
Digital Content Creation and Management, Video Production
CRM & Donation Platforms: Salesforce, Classy, Greater Giving, Blackbaud, and other proprietary systems
Creative Tools: Adobe Creative Suite (Illustrator, Premiere), Final Cut Pro, Canva
Timeline
Communications Manager
Asian Counseling And Referral Service
03.2019 - Current
Digital Content News Producer
KING 5 Television and Northwest Cable News
10.2000 - 12.2018
News Assistant
ABCNews.com
10.1999 - 08.2000
Contributing Writer
International Examiner
08.1998 - 01.2011
Northwest Bureau Chief and Editor
World Tribune
09.1987 - 05.2005
Certificate in Storytelling And Web Content Strategy -
University of Washington
Bachelor of Arts - Comparative Literature
University of Washington
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