Lizana Hurtado
Norfolk,VA
Summary
Registered Health Information Technician with strong organizational skills and expertise in electronic recordkeeping. Proven ability to manage patient information while ensuring compliance with patient protection regulations. Enhances office efficiency by effectively addressing patient and staff needs. Experienced in handling insurance documentation and streamlining administrative processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant/Front Desk/Referral Coordinator
Coastal Dermatology
02.2023 - Current
- Evaluated and documented patient skin conditions using EHR software, supporting accurate diagnosis and treatment.
- Provided clinical support to physicians during surgeries and procedures.
- Answered phone calls, managed insurance verification for 30+ claims daily, and scheduled appointments using EHR system to optimize patient flow.
- Processed and managed 50+ patient referrals monthly, ensuring timely communication with specialists and facilitating follow-up appointments.
Operations Specialist
U.S. Navy
03.2016 - 12.2022
- Evaluated radar data to support strategic decision-making and enhance situational awareness.
- Maintained radar navigation plot to accurately reflect own ship’s movement for operational readiness.
- Operated radar console screen to track and ensure safe navigation of ships, aircraft, and missiles.
- Utilized radiotelephones to ensure clear and effective communication within the operational team.
Education
Associate of Applied Science - Health Information Technology
DeVry University
Chicago, IL04.2025
Medical Assistant -
Centura College
Virginia Beach, VA12.2021
Skills
- Adaptability
- Electronic health records management
- Insurance verification
- Referral coordination
- Attention to detail
- Dependability
- Medical office administration
Certification
• Registered Health Information Administrator (RHIA) Exam Eligible, 11/01/26
• Phlebotomy Certification, 12/31/26
• EHR Certificate, 12/31/26
• Registered Medical Assistant, 02/01/29
• RHIT Certificate, 04/20/27
• Phlebotomy Certification, 12/31/26
• EHR Certificate, 12/31/26
• Registered Medical Assistant, 02/01/29
• RHIT Certificate, 04/20/27
Employment Objective
Registered Health Information Technician
Timeline
Medical Assistant/Front Desk/Referral Coordinator
Coastal Dermatology
02.2023 - Current
Operations Specialist
U.S. Navy
03.2016 - 12.2022
Associate of Applied Science - Health Information Technology
DeVry University
Medical Assistant -
Centura College